BNET Industries
Last Fiscal Year Sales:$17.5M
- Private
- US
Dow Jones Description
TeleVox Software, Inc. is a technology-centered company based in Mobile, AL. Since 1992, TeleVox has provided software communication applications to the healthcare industry and other commercial markets. Today, TeleVox counts more than 12,000 practices, clinics, hospitals, organizations and businesses as clients. Our software solutions cover a broad range of messaging and communication applications, all designed to improve doctor-patient and business-customer communication.
President, West Interactive
Pam MortensonNumber of Employees 374
Peer Companies
NAICS Code Surgical and Medical Instrument Manufacturing: 339112
News & Analysis
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televox software inc. - All News and Analysis
Smile for a Lifetime and TeleVox Partner to Provide Orthodontia for the Underserved
Smile for a Lifetime Foundation has chosen TeleVox as a Platinum Partner who can help the not-for-profit organization expand the reach of its program to provide orthodontia services for underprivileged children throughout the country. The average set of braces costs $6,000, far out of the financial reach...
TeleVox Launches Flu Preparedness Program
TeleVox Software, Inc., a leading provider of communication solutions for the healthcare industry, today launched its Flu Preparedness Program ( www.televox.com/fluprogram ), designed to enable health care providers to give their patients the latest information about fighting the Flu and the H1N1 virus, commonly referred to as the...
TeleVox Launches SmartReach 360(TM) Comprehensive Patient Outcomes Solution
TeleVox Software, Inc., a leading provider of communication solutions, today announced the launch of SmartReach 360, its patient outcomes solution, through a strategic partnership with MDdatacor Inc., one of the nation's foremost healthcare quality improvement companies. SmartReach 360 aims to improve patient outcomes by focusing on four key areas:...
TeleVox Launches Online Patient Portal
TeleVox Software, a leading provider of communication solutions, recently unveiled the latest offering in its expanding suite of healthcare communication solutions. The T.LINK online patient portal enables convenient two-way communication between practices and their patients regarding appointment notifications, billing, treatment and more. T.LINK transforms a practice's website into an...
West Corporation Reports Fourth Quarter and Full Year 2006 Results
West Corporation, a leading provider of outsourced communication solutions, today announced its fourth quarter and full year 2006 results. Financial Summary unaudited Dollars in millions ...
TeleVox Software Forms Business Partnership With Epic
TeleVox Software, Inc., a leading provider of communication solutions for the healthcare industry, recently announced that it has completed a business partner agreement with Epic Systems Corporation. As a result of the agreement, clients will benefit from a unique bi-directional integration between their systems and TeleVox's HouseCallsTM, the industry's...
Penn Chooses TeleVox as Patient Communications Provider
TeleVox Software, Inc., a leading provider of communication solutions, recently announced the addition of the University of Pennsylvania Health System, a division of Penn Medicine, to its growing list of enterprise clients. UPHS will use TeleVox's comprehensive communication solutions to standardize patient messaging throughout all of its departments. With...
TeleVox Software Introduces T.LINK Web-Based Solution for Dental Practices
TeleVox Software, Inc. today announced the introduction of T.LINK, its HIPAA-compliant online patient inquiry tool, to the dental industry. Already a popular product among orthodontists, T.LINK allows doctors and patients to efficiently share information over the Internet, leaving them time to focus on patient care rather than administrative office...
TeleVox Software and e-MDs Form Strategic Alliance
TeleVox Software, Inc., a leading developer of software and services for the medical industry, and e-MDs, provider of comprehensive practice management and EMR solutions, have entered into an exclusive business agreement. The agreement will help further enhance the functionality of the e-MDs practice management system by improving doctor-to-patient communication...
CustomerLink Adds Voice Prompt and E-Prompt to Their Suite of CRM Offerings
ROSEVILLE, Calif. -- Today, CustomerLink Systems, the premier provider of multi-media customer acquisition, development and retention programs for the automotive service and repair industry announced the addition of the Voice Prompt and E-Prompt to their service center CRM offerings. Both program offerings are available now. Voice Prompt is available...
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Decision Makers
| Name (plus bio) | Position |
|---|---|
| Pam Mortenson | President, West Interactive |
| Craig Webster | Senior Vice President, Systems Development, West Interactive |
| Lisa Taylor | Senior Vice President, Client Operations |
| Chad Greer | Vice President, Sales, Marketing and Product |
| David Zakutney | Vice President of Client Operations |
| Jeff Cordell | Vice President, Information Services, Emerging Communications Solutions |
| Neil Armentrout | Owner |
| Allison White | |
| Bill Williams | |
| Marc Tumminello | |
| Scott Zimmerman | Business Leader |
| David Fitzgerald | Director |
Pam serves as President of West Interactive, which is focused on providing automated customer contact solutions. Prior to this she was part of the InterCall organization where she served as Vice President of Partner Management, coming from West Corporation where she had served as Vice President, Business Integration. Prior to joining West, Pam operated her own management consulting business where she specialized in the electronics payment industry and worked with a number of Fortune 500 companies in a variety of engagements. She was also an executive of First Data Corporation Card Issuing Group for over 16 years. During her tenure with First Data, Pam spent the majority of her career in Client Development, New Business Support and Operational positions.
| Organization | Position | Status |
|---|---|---|
| West Interactive Corporation | President | Current |
| Televox Software Inc. | President, West Interactive | Current |
| West Interactive Corporation | Executive Vice President | Former |
| Televox Software Inc. | Executive Vice President, West Interactive | Former |
| Organization | Position | Status |
|---|---|---|
| Televox Software Inc. | Senior Vice President, Systems Development, West Interactive | Current |
| North Dakota State University | Master of Science Degrees In Computer Science | Former |
| Organization | Position | Status |
|---|---|---|
| Televox Software Inc. | Senior Vice President, Client Operations | Current |
| Televox Software Inc. | Finance Executive | Former |
| University of South Alabama | Bachelor of Science Degree In Finance and Accounting | Former |
As Vice President, Chad Greer leads the TeleVox sales organization as well as all aspects of product and corporate marketing activities for TeleVox. Greer handles the daily oversight of sales, marketing, communications, product management, creative design and exhibits management. His 10 years of experience with TeleVox span Product Management, VAR Integration, Business Development and Sales and Marketing Management. Prior to joining TeleVox, Greer was general manager of Asian Operations with Muller, LLC in Jakarta, Indonesia. In this role, he was responsible for building and overseeing a marketing/sales team for the company's newly acquired family entertainment sector. Mr. Greer earned his Bachelor of Science degree in Accounting from the University of South Alabama with graduate work in computer science. He is a current member of Sales and Marketing Executives International and has completed the SCPS certification for professional sales. He also serves on the Board Of Directors of the South Alabama Big Brothers Big Sisters organization.
| Organization | Position | Status |
|---|---|---|
| Televox Software Inc. | Vice President, Sales, Marketing and Product | Current |
| Muller Inc. | General Manager | Former |
| University of South Alabama | Bachelor of Science Degree In Accounting | Former |
David Zakutney serves as Vice President of Client Operations for TeleVox, focused on the development and implementation of strategic plans designed to meet and exceed client expectations. In this role, he oversees the daily client operations, including implementation, technical services, voice services and corporate training. Prior to starting his own business, David enjoyed a 20+ year career in the print communications industry as a Vice President of Sales Operations. He holds a Bachelor of Science in Business Management Studies from the University of South Alabama.
| Organization | Position | Status |
|---|---|---|
| Televox Software Inc. | Vice President of Client Operations | Current |
| University of South Alabama | Bachelor of Science In Business Management Studies | Former |
| Organization | Position | Status |
|---|---|---|
| Televox Software Inc. | Vice President, Information Services, Emerging Communications Solutions | Current |
| Organization | Position | Status |
|---|---|---|
| Televox Software Inc. | Owner | Current |
| Televox Software Inc. | President and CEO | Former |
| Organization | Position | Status |
|---|---|---|
| Televox Software Inc. | Current |
Bill Williams is responsible for guiding the strategy and goals for our Enterprise Healthcare and Business sales teams. He also oversees all of the Business Development efforts within TeleVox. Bill brings more than 29 years of healthcare experience in disposables, pharmaceuticals, capital equipment, imaging technologies, physician practice market strategies and a number of different types of distribution models. He has held sales and leadership roles in companies such as Hewlett Packard, Proctor and Gamble, Hill-Rom Co. and GE Healthcare. This diverse background has allowed him to develop expertise in sales, service, quality, marketing, pricing, product development and management. Bill holds a Bachelor of Science degree from The Georgia Institute of Technology (GA. Tech).
| Organization | Position | Status |
|---|---|---|
| Televox Software Inc. | Current |
During his many years with TeleVox, Marc Tumminello has gained experience as a sales executive and leader and established himself as a top-tier sales professional. He currently leads our Healthcare Practice sales team, focused on growing TeleVox's presence in medical and dental physician offices. Marc is the ideal leader for this channel given his history establishing new performance standards and exceeding expectations in sales. Some of Marc's accomplishments include: reaching the $1,000,000 benchmark in sales for an individual territory, receiving the inaugural Dental Salesperson of the Year and Trailblazer awards, and achieving year-over-year growth rates exceeding 200%. Marc attended college at California State University, Los Angeles.
| Organization | Position | Status |
|---|---|---|
| Televox Software Inc. | Current |
Scott Zimmerman is our new Business Leader, responsible for guiding all initiatives to enhance customer care, product innovation and commercial excellence at TeleVox. He brings more than 15 years of healthcare experience, including industry insight in the areas of physician practices, healthcare enterprises, imaging, surgical services, interventional and pharmaceutical businesses. Most recently, Scott spent nine years in general manager and other cross-functional leadership roles at GE Healthcare, gaining expertise in sales, service, quality, marketing, pricing, product development and management. He holds a Bachelor of Science degree from Washington University's John M. Olin School of Business.
| Organization | Position | Status |
|---|---|---|
| Televox Software Inc. | Business Leader | Current |
| Organization | Position | Status |
|---|---|---|
| Petra Capital Partners, LLC | Venture Partner | Current |
| Richland Ventures | Partner | Current |
| Televox Software Inc. | Director | Current |
| Adorno Mobility | Director | Current |
| Lightyear Technology, Inc. | Director | Current |
| Richland Ventures | Principal | Former |
| Washington and Lee University | B.A. Degree | Former |
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