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- BA Chief Says "passengers Love T5 Now"
- LONDON (Reuters UK) - It might come as surprise to many of its passengers but British Airways has made an encouraging start to life in its new home at Terminal 5, the airline's chief executive Willie Walsh said on Friday. One hundred days after the March...
- News items 2008-07-04
- Seven Strategies to Deliver Change
- Last week BA finally started to transfer some of its long-haul flights to Terminal 5, nearly three months after its disastrous opening. It is easy to be cynical and dismissive of the failed launch of the terminal, particularly given the £4bn invested. Yet, how many of us have executed a...
- Blog posts 2008-06-10
- London Landing Fees Hiked More Than 20 Percent
- It's good to be an extremely popular airport. When airlines are willing to pay millions of dollars just for the right to land their planes on your runways, you know you can get away with murder. That's exactly what BAA, the group that manages various airports including London/Heathrow and London/Gatwick,...
- Blog posts 2008-03-15
- Two Monumental Airline Screwups -- One JetBlue Recovery
- Not much love was flying JetBlue's way on Valentine's Day 2007. You remember the stories. Trapped in the teeth of a sudden storm, JetBlue customers were stranded on New York runways, some for more than six hours, and many were delayed days to reach their ultimate destinations....
- Blog posts 2008-04-04
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