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- Reverse Engineering Google's Innovation Machine | HBR IdeaCast
- "Fast is better than slow," Google proclaims in its corporate philosophy, and Babson professor Tom Davenport asserts that more companies can, and should, borrow from this and other elements of Google's innovative approach to business. In this podcast, Davenport describes how Google uses chaos to quickly move from prototype to...
- Blog posts 2008-04-18
- Do Presidential Candidates Understand the Knowledge Economy?
- The future of the American competitiveness has received short shrift from the presidential candidates, who instead are underscoring more here-and-now issues such as Iraq, universal healthcare, the subprime fallout. At least that's the view of Harvard Business blogger Tom Davenport, who says "my hope in this presidential...
- Blog posts 2008-02-29
- Process Innovations: Process Vs. Culture - Which Sweeping Generalization Is Correct?
- Tom Davenport reports on hearing two executives propose alternate views of what's really important. One says its culture. The other says a new process can change a culture. This article provides with his view on this important dichotomy. The paper depicts that the willingness to invest in improvement is a...
- White papers 2004-12-01
- The Fatal Flaw In Balanced Scorecards
- Here's a great post from Harvard Business Online on what's wrong with how most companies implement balanced scorecards. Balanced scorecards measure a company's non-financial performance, which includes customer satisfaction, and its financial performance, such as sales. The problem is most companies don't know how to measure how their non-financial performance...
- Blog posts 2007-04-16
- Key New England Patriots Stat: Restroom Wait Time for Women
- Quarterback Tom Brady and head coach Bill Belichick are key contributors to the year-after-year success of the football New England Patriots. No doubt. But an even greater reason for the Pats' consistent high performance level is the organization behind it. Like any great business, the...
- Blog posts 2008-01-31
- Social Networks in Business: A Contrarian View
- I recently blogged on support for the idea that social networking sites -- or similar technology -- can create business value by promoting knowledge sharing and innovation within and between organizations. It's an idea that seems to be rolling down hill with some force, and you can be sure Google's...
- Blog posts 2007-11-01
- Knowledge Sharing and The CIA's Intellipedia
- There is a worthwhile debate brewing over the value of Web 2.0 technologies such as wikis and prediction markets to improve corporate communication. Even the US Central Intelligence Agency has fired up a knowledge-sharing wiki called Intellipedia, which recently celebrated its second anniversary. According to the CIA:...
- Blog posts 2008-06-20
- How is Your Recession Planning Coming?
- The experts disagree on the matter, but increasingly the ugly "R" word is starting to be heard about the current United States economy. But whether we enter a recession or not, it seems quite clear that the business climate ahead is as uncertain as the next minute's oil price....
- Blog posts 2007-10-27
- Hot-Button Topics for Managers in 2007
- Much of success in business comes from listening to your customers, and the same is true for those of us writing for a management audience. Your insights shape the conversation, inspiring us all to question what defines strong leadership, what motivates employees to go the extra mile, and what propels...
- Blog posts 2007-12-18
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