Vehicle fleets are a poorly understood part of the economy. They are important, though, in that they purchase a large share of light-duty vehicles, and are often targeted by governments as agents of change. This paper investigates fleet purchase behavior, using focus groups, interviews, and mail and telephone surveys. It...
The central challenge of change management is altering behavior. Creating shifts in what people actually do can be more important than introducing new technologies or rolling out new strategies. An organization's culture is defined by persistent patterns of behavior; cultural change begins at the behavioral level. Fostering new behaviors is...
This paper explains the extent to which Swedish managers have reported that political behavior existed at their companies during change activities. Several scientific case studies lend support to the change management writers who argue that political behavior is an important factor in organizational change. There is, however, a lack of...
This presentation provides the information on ethical and legal issues in selling process. The objective of this presentation is to make one aware of the need for developing principles upon which to base ethical behavior, to recognize the various sources of influence on ethics and ethical behavior, to understand the...
Critical chain project management takes a new approach to the challenge of delivering projects on time, within budget and with complete scope. Instead of devising a new mathematical model or a complex estimating system, it seeks to approach it from a different direction to change the behavior of the project...
"Most managers would admit that aligning behavior with strategy is important. Indeed, they spend considerable time and energy trying to shape the behavioral characteristics of the organizations they run. And yet, relatively few are confident that they do so effectively. Part of the problem is that they lack rigorous ...