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	<title><![CDATA[total quality management Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/total+quality+management.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to total quality management]]></description>
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	<language>en-us</language>
	<item>
		<title><![CDATA[The Curse Of Compromise On TQM And Quality Improvement]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=973911]]></link>
		<description><![CDATA[As a manager, one of the toughest decisions you need to make is when to compromise standards and when to stand your ground. Each situation is different. At least be aware that these kinds of decisions will affect your credibility and standing with your staff, and affect your ability to...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/decision.html"><![CDATA[Decision]]></category>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
	</item>
	<item>
		<title><![CDATA[TQM-What Is It? - A Brief Synopsis]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=987367]]></link>
		<description><![CDATA["Total Quality management refers to a management process and set of disciplines that are coordinated to ensure that the organization consistently meets and exceeds customer requirements. TQM engages all divisions, departments and levels of the organization. Top management organizes all of its strategy and operations around customer needs and develops...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/robert+bacal.html"><![CDATA[Robert Bacal]]></category>
		<category domain="http://resources.bnet.com/topic/tqm-what.html"><![CDATA[TQM-What]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
	</item>
	<item>
		<title><![CDATA[Benefiting from the Balanced Scorecard]]></title>
		<link><![CDATA[http://www.bnet.com/2410-13240_23-68753.html]]></link>
		<description><![CDATA[Harvard professors Robert Kaplan and David Norton developed the balanced scorecard to help translate vision and strategy into action. This technique can make strategic planning a core part of any business. They showed that financial analysis, which is largely a look backward over past performance, isn't enough to guide long-term...]]></description>
		<s:doctype><![CDATA[Articles]]></s:doctype>
		<pubDate>Wed, 03 Oct 2007 15:43:46 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/investment+decision.html"><![CDATA[investment decision]]></category>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[business process]]></category>
		<category domain="http://resources.bnet.com/topic/technique.html"><![CDATA[technique]]></category>
		<category domain="http://resources.bnet.com/topic/bpr.html"><![CDATA[BPR]]></category>
		<category domain="http://resources.bnet.com/topic/standards.html"><![CDATA[standards]]></category>
		<category domain="http://resources.bnet.com/topic/financial+analysis.html"><![CDATA[financial analysis]]></category>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/strategic+planning.html"><![CDATA[Strategic Planning]]></category>
		<category domain="http://resources.bnet.com/topic/motivation.html"><![CDATA[motivation]]></category>
		<category domain="http://resources.bnet.com/topic/decision-making.html"><![CDATA[decision-making]]></category>
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		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[strategy]]></category>
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		<category domain="http://resources.bnet.com/topic/balanced+scorecard.html"><![CDATA[Balanced Scorecard]]></category>
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		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/performance+management.html"><![CDATA[Performance Management]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://resources.bnet.com/topic/marketing.html"><![CDATA[Marketing]]></category>
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	</item>
	<item>
		<title><![CDATA[Benchmarking As A Strategy For Improvement]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=937449]]></link>
		<description><![CDATA[Benchmarking - Is it sounds familiar to you? It has been a common terminology whenever an organization seeks opportunity for improvement. Or try to do something new. This paper throws light on Benchmarking in TQM implementation. It highlights what to as well as how to benchmark. This paper shares some...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 20 Aug 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/benchmarking.html"><![CDATA[Benchmarking]]></category>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/bestmanagementarticles.com.html"><![CDATA[Bestmanagementarticles.com]]></category>
	</item>
	<item>
		<title><![CDATA[Six Sigma Vs. Total Quality Management]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=975239]]></link>
		<description><![CDATA[Six Sigma is a relatively new concept as compared to Total Quality Management TQM. However, when it was conceptualized, it was not intended to be a replacement for TQM. Both 6 Sigma and TQM have many similarities and are compatible in varied business environments, including manufacturing and service industries. While...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 06 Jul 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/six+sigma.html"><![CDATA[Six Sigma]]></category>
		<category domain="http://resources.bnet.com/topic/articlecircle.com.html"><![CDATA[ArticleCircle.com]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
	</item>
	<item>
		<title><![CDATA[The Six Sigma Tool And TQM Are Not The Same]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=975237]]></link>
		<description><![CDATA[Many business people have yet to recognize the difference between the Six Sigma tool and total quality management, also referred to as TQM. Though, at a glance, they do look rather similar, and the Six Sigma tool does indeed employ some of the techniques and strategies that are the foundation...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 23 May 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/articlecircle.com.html"><![CDATA[ArticleCircle.com]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/six+sigma.html"><![CDATA[Six Sigma]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/process+improvement.html"><![CDATA[Process Improvement]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
	</item>
	<item>
		<title><![CDATA[Supply chain management: monitoring strategic partnering contracts with activity-based measures: second-generation ABC systems may be the wave of the future, not just for TQM but now also in supply chain management. In a creative tale of a fictitious smal]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0OOL/is_1_8/ai_n17134519]]></link>
		<description><![CDATA[EXECUTIVE SUMMARY Traditional management accounting systems are not designed to link nonvalue-adding activities and the resulting cost variances they can create to their causes, such as poor quality or inefficiencies in upstream activities. To improve supplier performance, management accounting systems should measure activities such as on-time deliveries and complete order...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 22 Sep 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/abc+inc..html"><![CDATA[ABC Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/monitoring.html"><![CDATA[monitoring]]></category>
		<category domain="http://resources.bnet.com/topic/scm.html"><![CDATA[SCM]]></category>
		<category domain="http://resources.bnet.com/topic/strategic+partnering.html"><![CDATA[strategic partnering]]></category>
		<category domain="http://resources.bnet.com/topic/supply+chain.html"><![CDATA[supply chain]]></category>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Quality: The Small Business And Total Quality Management]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=988371]]></link>
		<description><![CDATA[In many businesses, top-class quality is actually becoming the only road. If you're supplying giants (for example, in cars) they may well insist on quality certifications like BS5750. Getting these can be expensive and burdensome; they don't require plunging into Total Quality Management TQM - but if you're going to...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 08 Jul 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/small+business.html"><![CDATA[Small Business]]></category>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/thinking+managers.html"><![CDATA[Thinking Managers]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
	</item>
	<item>
		<title><![CDATA[Total Quality: TQM, Business Process Reengineering And Successful Management]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=988373]]></link>
		<description><![CDATA[Quality is a word from which few managers can hope to escape for long these days. That's not quality meaning 'Goodness, beauty, luxury, brightness or excellence', nor even meaning a product free from fault. Fault-free products result from true quality, though: paying unceasing attention to the continuous, measured improvement of...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 08 Jul 2006 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://resources.bnet.com/topic/bpr.html"><![CDATA[BPR]]></category>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/thinking+managers.html"><![CDATA[Thinking Managers]]></category>
		<category domain="http://resources.bnet.com/topic/business+process+reengineering+%2528bpr%2529.html"><![CDATA[Business Process Reengineering (BPR)]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
	</item>
	<item>
		<title><![CDATA[TQM, ISO 9000, Six Sigma: Do Process Management Programs Discourage Innovation?]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=236937]]></link>
		<description><![CDATA[The decision by a rock group in Northern Kentucky to call itself 6 Sigma suggests that process management programs may definitely be part of mainstream consciousness. But does the continuing popularity of such programs hide the fact that they can end up suppressing innovation? "The risk is that you misapply...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 09 Dec 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/innovation.html"><![CDATA[Innovation]]></category>
		<category domain="http://resources.bnet.com/topic/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://resources.bnet.com/topic/iso+9000.html"><![CDATA[ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/six+sigma.html"><![CDATA[Six Sigma]]></category>
		<category domain="http://resources.bnet.com/topic/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Total Quality Management Master Plan: An Implementation Strategy]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=271886]]></link>
		<description><![CDATA[Total Quality Management TQM is a structured system for meeting and exceeding customer needs and expectations by creating organization-wide participation in the planning and implementation of breakthrough and continuous improvement processes. It integrates with the business plan of the organization and can positively influence customer satisfaction and market share growth....]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 03 Nov 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/goal%252fqpc.html"><![CDATA[GOAL/QPC]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
	</item>
	<item>
		<title><![CDATA[TQM, Culture, and Performance in UAE Manufacturing Firms]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=151713]]></link>
		<description><![CDATA[Many authors have argued that the success of total quality management TQM implementation is largely dependent on corporate culture. This article investigates TQM practices, corporate culture, and performance in UAE manufacturing firms. Questionnaires containing the three topics were distributed to general managers, quality managers, operation managers, and other functional managers....]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 27 Aug 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/performance.html"><![CDATA[Performance]]></category>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
	</item>
	<item>
		<title><![CDATA[Planning and Total Quality Management]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=138404]]></link>
		<description><![CDATA[A plan, in its very basic form, means a scheme for accomplishing a purpose by a proposed method or a scheme drawn before hand. Successful planning requires measures of parameters of interest and clear objectives. Principles of Total Quality Management TQM and Quality Function Deployment QFD can assist in developing...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 16 May 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/strategic+planning.html"><![CDATA[Strategic Planning]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Total Quality Management and Outcomes Based Quality Improvement: Revisiting the Basics]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=268899]]></link>
		<description><![CDATA[Initiating and maintaining a Total Quality Management TQM program can be one answer to rising costs and decreasing reimbursement in health care. Identifying ways that an outcome-based corporate culture fully extends to both internal and external customers is the responsibility of leadership. Developing and using simple tools can aid in...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 Feb 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/sage+publications.html"><![CDATA[SAGE Publications]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
	</item>
	<item>
		<title><![CDATA[Significance of Quality Certification: The Case of the Software Industry in India]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=151719]]></link>
		<description><![CDATA[Total quality management TQM, ISO 9000, the Capability Maturity Model standards, and the consequent operational-performance indicators of organizations are of interest to researchers as well as the business community. An empirical study addressing these issues is presented in this article. The study, probably the first of its kind in the...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 23 Dec 2004 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/software.html"><![CDATA[Software]]></category>
		<category domain="http://resources.bnet.com/topic/certification.html"><![CDATA[Certification]]></category>
		<category domain="http://resources.bnet.com/topic/quality+management.html"><![CDATA[Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/american+society+for+quality.html"><![CDATA[American Society For Quality]]></category>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/quality+certification.html"><![CDATA[Quality Certification]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/capability+maturity+model+%2528cmm%2529.html"><![CDATA[Capability Maturity Model (CMM)]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/software+development.html"><![CDATA[Software Development]]></category>
		<category domain="http://resources.bnet.com/topic/software%252fweb+development.html"><![CDATA[Software/Web Development]]></category>
	</item>
	<item>
		<title><![CDATA[Ethics Quality Management]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=139443]]></link>
		<description><![CDATA[This paper illustrates the possibilities of institutionalizing ethical decision-making in industrial enterprises. The concept of ethics quality management tries to open a path between theory and practice by defining the ethical responsibility of the parties involved in the development and application of new technologies. Analogies between total quality management strategies...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Dec 2004 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/ethics.html"><![CDATA[Ethics]]></category>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/university+of+karlsruhe.html"><![CDATA[University Of Karlsruhe]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/business+ethics.html"><![CDATA[Business Ethics]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/leadership.html"><![CDATA[Leadership]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
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	<item>
		<title><![CDATA[Total Quality Management as a Structuring Task]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=141374]]></link>
		<description><![CDATA[TQM is often brushed off as a fashionable organizational trend that had its hey-day in the 90Æs and is now passe. TQM is best described as a ôthink tankö or a philosophy in which well-known principles can be brought together as building blocks under one roof. When considered in this...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 25 Nov 2004 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
	</item>
	<item>
		<title><![CDATA[Total Quality Management - Aspects of Implementation and Performance: Investigations With a Focus on Small Organizations]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=140334]]></link>
		<description><![CDATA[This paper analyzes the relationship between TQM implementation and financial performance within a Swedish context. The paper indicates that organizations that have successfully implemented TQM perform better than the general mass of organizations, during a period following the award acknowledgment. The paper also examines the implementation and use of TQM...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 08 Nov 2004 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/performance.html"><![CDATA[Performance]]></category>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
	</item>
	<item>
		<title><![CDATA[The Relationship Between Total Quality Management and School Improvement]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=140124]]></link>
		<description><![CDATA[The purpose of the study described in this paper is to determine whether or not the adoption of a TQM philosophy that complemented previous interventions could rectify the current situation. The empirical design is eclectic in the sense that it includes both qualitative and quantitative elements. Survey questionnaires, semi-structured interviews...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 01 Oct 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/university+of+pretoria.html"><![CDATA[University Of Pretoria]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
	</item>
	<item>
		<title><![CDATA[ISO 9000 as a Tool for TQM: A Spanish Case Study]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=163810]]></link>
		<description><![CDATA[Using the case study methodology, the authors asked quality managers about their company's experience with ISO 9000:1994 and Total Quality Management TQM implementation. The results show that initially the standard could help some companies reorganize their procedures and define responsibilities and duties. TQM has improved many aspects of performance, the...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 22 Sep 2004 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/tool.html"><![CDATA[Tool]]></category>
		<category domain="http://resources.bnet.com/topic/iso+9000.html"><![CDATA[ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/total+quality+management.html"><![CDATA[Total Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
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