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ATM Use Shrinking: TowerGroup
Banks must look beyond stamps or movie tickets to drive value from advanced functionality. The key to increasing ATM value lies in providing higher levels of service and convenience, through both end-to-end deposit processing and personalized customer relationship management. Although ATMs remain one of the most critical channels in a...
Tags: TowerGroup, CMP Media, Financial Services, Networking, Network Technology, ATM
White papers 2002-12-10

Additional Resources

Top Banks Can Save $12 Million Per Year by Implementing Holistic Currency Management Programs
New TowerGroup Research Director in Delivery Channels Practice Examines Need for Enterprise-Wide Currency Management NEEDHAM, Mass. -- As financial institutions struggle to strike a balance between meeting customer demand and keeping costs down, new research from TowerGroup urges institutions to take a fresh look at their currency management...
Articles 2008-08-06
Advent Hosts Forum on Top 10 Business Drivers in Investment Management
Advent Software, Inc. (NASDAQ: ADVS), aleading provider of software and services for the investment managementindustry, announced today that it will host an event in Boston next week tofocus on the top business drivers in the investment management industry andtools for managing those trends to achieve higher levels of productivityand enhance...
Articles 2008-08-06
As U.S. "Unbanked" Population Grows, Financial Institutions Must Develop New Approaches and Products for Underserved Markets
NEEDHAM, Mass. -- More than 100 million consumers living in the United States today are considered "unbanked," "underbanked," or credit underserved, and often rely heavily on nonbank providers of financial services to conduct their financial transactions. Despite various regulations enacted to provide banking services to a broader range of consumers,...
Articles 2008-07-30
TowerGroup: SEC Proposal to Reclassify Annuities as Securities Products Has Far-Reaching Implications for Industry and Consumers
NEEDHAM, Mass. -- In June 2008, the U.S. Securities and Exchange Commission released a proposal to reclassify the annuity products referred to as fixed indexed annuities or equity indexed annuities indexed annuities as securities. New research from TowerGroup finds that this proposal has far-reaching implications for the insurance companies and...
Articles 2008-07-30
US Check Volumes Will Decline to 17.9 Billion Transactions by 2009, but Will Remain Major Payment Type Due to Business Use
New TowerGroup Research Director in Global Payments Practice Examines Evolutionary Decline of Check Volumes NEEDHAM, Mass. -- Paper checks are in decline, but they remain an important part of the US payments landscape, primarily because of the continued challenges in making and receiving electronic business-to-business (B2B) payments. New...
Articles 2008-07-24
TowerGroup: Order Management Systems to Continue on Strong Growth Track Through 2012
NEEDHAM, Mass. -- With rapid growth in trade volumes demanding that workflow become more efficient and effective, order management system OMS applications have an increasingly critical role to play in the asset management business for traders as well as portfolio managers and operations staff. Based on new...
Articles 2008-07-09
SAS Invests in Capital Markets US Practice
CARY, N.C. -- SAS, the leader in business intelligence and predictive analytics, continues its commitment to the financial services industry by forming the SAS Capital Markets US Practice. This new division will develop strategies to leverage existing revenue, expand current client relationships and cultivate new revenue streams...
Articles 2008-07-08
Retail Banks Must Redefine Role of Teller to Meet Customer Demand and Achieve Overall Cost Savings
New TowerGroup Research Director in Retail Banking Practice Examines the Evolution of the Bank Teller NEEDHAM, Mass. -- Financial services institutions will soon be forced to redefine the "classic" role of the bank teller, thanks to the decreasing number of teller transactions per year, advances...
Articles 2008-07-08
Education: English Goes Global Via Online Training
It is not new that English is the global language for business. What is new, however, is the pace of globalization, which is making cross-border commerce, acquisitions, and exchange of best practices more common, and the need for English proficiency more vital throughout organizations. In the past, large...
Articles 2008-07-01
TowerGroup: Affluent and Emerging Affluent Offer Most Opportunity for Financial Institutions Offering Retirement Income Services
NEEDHAM, Mass. -- US financial institutions are devoting enormous amounts of resources to retirement income planning, spending millions of dollars on advisory tools, income-focused products, and marketing. However, many firms are struggling to find a way to launch effective and profitable retirement income programs, particularly those targeted...
Articles 2008-06-30
Non-Bank Online Personal Finance Sites Offer Look into Future of Online Banking, But Open the Door for Identity Theft
NEEDHAM, Mass. -- A new crop of nonbank online personal finance sites combining traditional account aggregation services with Web 2.0 concepts is garnering considerable attention from the media and gaining users. The sites provide a novel approach to aggregating and managing multiple aspects of an individual's financial...
Articles 2008-06-24
Last Chance to Register for Soft Market Underwriting Analytics Webinar
June 26th, 1:00 PM Eastern DENVER -- Valen Technologies, the turnkey predictive analytics experts for the property and casualty (P&C) insurance industry, has joined forces with Fiserv Insurance and TowerGroup to offer the insurance industry a webinar titled: Soft Market Underwriting Analytics: Help When History...
Articles 2008-06-23
MasterCard Partners with Obopay to Offer Industry-leading Person-to-Person Mobile Payment Service
MasterCard MoneySendTM will be offered to MasterCard issuing banks through the Obopay mobile payment service PURCHASE, N.Y., June 19 /PRNewswire-FirstCall/ -- MasterCard today announced an agreement with Obopay, Inc. to offer a fully-integrated on-demand person-to-person mobile payment service in the United States. The service,...
Articles 2008-06-19
Goldman Sachs defies credit crunch again with $2bn profit
Goldman Sachs has once more escaped the deteriorating financial market conditions relatively intact, as it beat analyst expectations in the second quarter to post a $2bn (1bn) profit, a day after rival Lehman Brothers confirmed its first quarterly loss as a public company. ...
Articles 2008-06-18
Norkom to Host Prestigious Financial Institutions at Annual Executive Client Forum
Nation's Foremost Industry Leaders to Discuss Fraud and Compliance Strategies BOSTON -- Norkom Technologies, the leading provider of financial crime and compliance software to the global financial services industry, today announced that it will hold its annual North American Executive Client Forum at the Boston...
Articles 2008-06-17
Diversinet Debuts Commercially Deployed Platform for Secure Mobile Phone Access to Sensitive Information
MobiSecure Wallet and Vault Now in Use by Major Healthcare and Financial Services Enterprises for Any Time, Anywhere Convenience TORONTO -- Diversinet Corp. (OTCBB:DVNTF), a leading provider of wireless data security infrastructure products and services, today launched MobiSecure[TM] Wallet and Vault, the company's first commercially...
Articles 2008-06-17
Increased Investment in Enterprise Intelligence Critical for Financial Institutions to Control Volatility in Risk Management
TowerGroup Examines 'Enterprise Intelligence' As Strategy for Institutions to Better Unite and Leverage Business and Customer Intelligence NEEDHAM, Mass. -- Significant gaps across enterprise business intelligence have contributed to the meltdown in the financial services industry. The industry continues to struggle with increasing...
Articles 2008-06-11
TowerGroup: OTC Derivatives Market Must Move Toward Electronification to Keep Regulators at Bay
NEEDHAM, Mass. -- The operational processes that support the both lucrative and risky asset class of OTC (over-the-counter) derivatives are opaque and inefficient - a situation unacceptable to both dealers and the Fed. New research from TowerGroup explores the pressure mounting on the industry to move toward...
Articles 2008-06-10
Fair Isaac and Memento Partner to Help Financial Services Firms Combat Growing Problem of Internal Fraud
Fair Isaac Corporation (NYSE: FIC), the leadingprovider of analytics and decision management technology, and Memento,Inc., a leader in fraud and compliance solutions for banks and creditunions, today announced a strategic partnership to help financialinstitutions fight internal fraud. Under the agreement Fair Isaac willoffer Memento Security, Memento's award-winning fraud...
Articles 2008-06-09
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