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- Assuring Quality through Total Quality Management
- This article is about current quality assurance practices which mainly emphasizes on the assessment or measurement of quality, assuming that this interest and attention will work some magic to make quality happen. Unforunately, quality doesn't just happen! Production processes have to be carefully planned, monitored, and managed to assure quality...
- White papers 2003-01-01
Additional Resources
- A TQM Approach to the Improvement of Information Quality
- There is a consistent gap between users expectations regarding Information Quality IQ and the perceived quality of the information they are using. An explicit approach to IQ is required, meaning that all stakeholders should specify in detail the IQ requirements, design them into the information solutions and track their fulfillment....
- White papers 2003-01-01
- TQM Prototype Implementation Model: Results of a Research Experience
- TQM is a management approach that attempts to focus more on problem solving as opposed to the traditional approach of monitoring and inspecting. This concept focuses on improving a process through elimination or reduction of defects and low value tasks. In an effort to improve the quality of a process,...
- White papers 1995-04-01
- The ABCs of developing TQM. (total quality management)
- LAYING THE FOUNDATION FOR SOLID corporate profitability has never been more important than it is in today's tough, recessionary times. A total quality management TQM program may be just the tool security organizations need to construct a framework for success. TQM is the process by which...
- Research articles 1992-09-01
- Key Success Factors for the Implementation of SPC
- Total Quality Management TQM is a broad management philosophy used within the organizations with the aim of promoting a culture and attitude of continuous improvement of product/service quality. Statistical Process Control SPC is a technique used within the TQM framework for reducing variation in processes, which we deal with everyday....
- White papers 2003-01-01
- City's Effort to Run Tacoma, Wash., on TQM Principles Wins Praise in Book.(Originated from The News Tribune, Tacoma, Wash.)
- TACOMA, Wash.--May 10--Government these days usually is at the receiving end of criticism about efficiency. It seldom is used as an example that could be followed by private business. But now comes praise for implementation of a total quality management plan by our very own City...
- Research articles 1996-05-10
- Benefiting from the Balanced Scorecard
- Harvard professors Robert Kaplan and David Norton developed the balanced scorecard to help translate vision and strategy into action. This technique can make strategic planning a core part of any business. They showed that financial analysis, which is largely a look backward over past performance, isn't enough to guide long-term...
- Articles 2007-10-03
- Six Sigma Case Study: Converting Paper to Electronic Documents
- This article contains a project which was taken up as a demonstration example within the framework of building a Six Sigma mind-set in the organization, while training a core group in the use of the techniques and the teamwork required. The problem solving methodology consisted of seven steps, combined with...
- Case studies 2003-01-01
- Transforming The BSC Into A Strategy Execution System
- Many corporate managers have been introduced to a new corporate management system called the Balanced Scorecard. Developed at the Harvard Business School by David Norton and Robert Kaplan in the early 1990s, the Balanced Scorecard BSC represents the newest and most prolific performance measurement system since Total Quality Management TQM...
- White papers 2002-03-15
- Sarbanes-Oxley Compliance: How to Survive (and Win)
- Thanks to new regulations, Sarbox compliance has become a lot less costly and more efficient. Here's how to use it to your best advantage. Create a Controls-Friendly Culture From the Top Goal: Lay the...
- Articles 2008-02-26
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