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	<title><![CDATA[transition support Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/transition+support.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to transition support]]></description>
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		<title><![CDATA[Business Excellence]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=59014]]></link>
		<description><![CDATA[Business Excellence has been characterised by a nine generic criteria which are applicable to any organization regardless of size. By using these criteria an organization can evaluate its strengths and weaknesses and identify opportunities for improvement. For organization to demonstrate excellence there has to be a direct relationship between the...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/criteria.html"><![CDATA[Criteria]]></category>
		<category domain="http://resources.bnet.com/topic/transition+support.html"><![CDATA[Transition Support]]></category>
		<category domain="http://resources.bnet.com/topic/leadership.html"><![CDATA[Leadership]]></category>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Quality Control]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=59016]]></link>
		<description><![CDATA[The ISO definition states that quality control is the operational techniques and activities that are used to fulfil requirements for quality. This definition could imply that any activity whether serving the improvement, control, management or assurance of quality could be a quality control activity. Quality control is a process for...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/quality+control.html"><![CDATA[Quality Control]]></category>
		<category domain="http://resources.bnet.com/topic/transition+support.html"><![CDATA[Transition Support]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
	</item>
	<item>
		<title><![CDATA[Quality Assurance]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=59018]]></link>
		<description><![CDATA[This article mainly focus upon Quality Assurance. It can be defined as, all those planned and systematic actions necessary to provide adequate confidence that an entity will fulfil requirements for quality. Both customers and managers have a need for quality assurance as they cannot oversee operations for themselves. One can...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/qa.html"><![CDATA[QA]]></category>
		<category domain="http://resources.bnet.com/topic/transition+support.html"><![CDATA[Transition Support]]></category>
	</item>
	<item>
		<title><![CDATA[Quality improvement]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=59019]]></link>
		<description><![CDATA[Quality Improvement is basically, the actions taken throughout the organization to increase the effectiveness of activities and processes to provide added benefits to both the organization and its customers. In simple terms, quality improvement is anything which causes a beneficial change in quality performance. All beneficial change results in improvement...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/quality+improvement.html"><![CDATA[Quality Improvement]]></category>
		<category domain="http://resources.bnet.com/topic/improvement.html"><![CDATA[Improvement]]></category>
		<category domain="http://resources.bnet.com/topic/transition+support.html"><![CDATA[Transition Support]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/performance+management.html"><![CDATA[Performance Management]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://resources.bnet.com/topic/workforce+management.html"><![CDATA[Workforce Management]]></category>
	</item>
	<item>
		<title><![CDATA[Is your business ready to drop ISO 9000 certification?]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=59021]]></link>
		<description><![CDATA[It has been seen that some of the organisation in order to save money tend to ignore th ISO Standards. This article mainly focusses upon such situation. The ISO 9000:2000 series of standards on Quality Management is in the home straight with the issue of the Final Draft International Standards...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/certification.html"><![CDATA[Certification]]></category>
		<category domain="http://resources.bnet.com/topic/principle.html"><![CDATA[Principle]]></category>
		<category domain="http://resources.bnet.com/topic/iso+9000.html"><![CDATA[ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/transition+support.html"><![CDATA[Transition Support]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/iso+standards.html"><![CDATA[Iso standards]]></category>
		<category domain="http://resources.bnet.com/topic/process+improvement.html"><![CDATA[Process Improvement]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
	</item>
	<item>
		<title><![CDATA[Process Versus Procedures]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=59128]]></link>
		<description><![CDATA[The language of the ISO 9000 revision significantly moves away from procedure to process so is this change any more than simple semantics or is there something fundamental going on? Within the context of quality management standards, and more specifically IS0 9000, 'procedure' is a key word which has acquired...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/procedure.html"><![CDATA[Procedure]]></category>
		<category domain="http://resources.bnet.com/topic/quality+management.html"><![CDATA[Quality Management]]></category>
		<category domain="http://resources.bnet.com/topic/transition+support.html"><![CDATA[Transition Support]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/iso+standards.html"><![CDATA[Iso standards]]></category>
		<category domain="http://resources.bnet.com/topic/process+improvement.html"><![CDATA[Process Improvement]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
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		<title><![CDATA[Key Requirements of ISO 9001:2000]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=59130]]></link>
		<description><![CDATA[ISO 9001:2000 and ISO 9004:2000 are divided into eight sections scope, normative references, terms and definitions, quality management system, management responsibility, resource management, product realization, measurement analysis and improvement. ISO 9001 basically requires the organization to determine the needs and expectations of customers and other interested parties, establish policies, objectives...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/iso+9001%253a2000.html"><![CDATA[ISO 9001:2000]]></category>
		<category domain="http://resources.bnet.com/topic/transition+support.html"><![CDATA[Transition Support]]></category>
		<category domain="http://resources.bnet.com/topic/iso+standards.html"><![CDATA[Iso standards]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/process+improvement.html"><![CDATA[Process Improvement]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
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	<item>
		<title><![CDATA[Business as Usual or a Real Challenge]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=59132]]></link>
		<description><![CDATA[The new version of ISO 9000 was released on 15 December 2000 as planned. Since those early drafts, the primary motivation for the changes has been to move organizations further forward towards business excellence, providing guidance that will enable them to achieve sustained success. The standard represents a fundamental change...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/approach.html"><![CDATA[Approach]]></category>
		<category domain="http://resources.bnet.com/topic/change.html"><![CDATA[Change]]></category>
		<category domain="http://resources.bnet.com/topic/transition+support.html"><![CDATA[Transition Support]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/iso+standards.html"><![CDATA[Iso standards]]></category>
		<category domain="http://resources.bnet.com/topic/process+improvement.html"><![CDATA[Process Improvement]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
	</item>
	<item>
		<title><![CDATA[ISO 9000 the New Skoda]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=59133]]></link>
		<description><![CDATA[Irrespective of what views people may have of dear old ISO 9000 the 2000 revision brought with it a fundamental change in approach. It is not surprising that changes to ISO 9000, however fundamental, will not bring about a new age simply because its contents have been tinkered with. It...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 01 Dec 2001 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/iso+9000.html"><![CDATA[ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/transition+support.html"><![CDATA[Transition Support]]></category>
		<category domain="http://resources.bnet.com/topic/iso+standards.html"><![CDATA[Iso standards]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/process+improvement.html"><![CDATA[Process Improvement]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
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	<item>
		<title><![CDATA[ISO 9000:2000 – Business As Usual…Or A Real Challenge?]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=57053]]></link>
		<description><![CDATA[This document asserts that the publication of the ISO 9000:2000 series provides organizations with the means to move from conforming to performing. The focus should no longer be on documenting procedures to demonstrate that they conform to ISO 9000 requirements in order to receive "the badge", but on building performing...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sun, 01 Apr 2001 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/iso+9000%253a2000.html"><![CDATA[ISO 9000:2000]]></category>
		<category domain="http://resources.bnet.com/topic/transition+support.html"><![CDATA[Transition Support]]></category>
		<category domain="http://resources.bnet.com/topic/iso+9000%253a2000+series.html"><![CDATA[ISO 9000:2000 Series]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/iso+standards.html"><![CDATA[Iso standards]]></category>
		<category domain="http://resources.bnet.com/topic/process+improvement.html"><![CDATA[Process Improvement]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
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	<item>
		<title><![CDATA[Is ISO9000 Bad for Business?]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=59125]]></link>
		<description><![CDATA[ISO 9000 is a family of international standards - they are voluntary standards only made mandatory by customers when invoked in contracts. Whether they are bad for business depends on how an individual and an organization treats them. The narrow view of quality management has now been swept aside by...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Mar 2001 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/iso+9000%253a2000.html"><![CDATA[ISO 9000:2000]]></category>
		<category domain="http://resources.bnet.com/topic/standards.html"><![CDATA[Standards]]></category>
		<category domain="http://resources.bnet.com/topic/iso+9000.html"><![CDATA[ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/transition+support.html"><![CDATA[Transition Support]]></category>
		<category domain="http://resources.bnet.com/topic/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://resources.bnet.com/topic/iso+standards.html"><![CDATA[Iso standards]]></category>
		<category domain="http://resources.bnet.com/topic/process+improvement.html"><![CDATA[Process Improvement]]></category>
		<category domain="http://resources.bnet.com/topic/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://resources.bnet.com/topic/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://resources.bnet.com/topic/business+operations.html"><![CDATA[Business Operations]]></category>
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