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unified communications

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Unified Communications
This free white paper reveals how you can leverage the tech-savvy orientation of the next generation of workers for a tighter, more collaborative business that leverages every available form of communication. Learn how to dramatically improve sales success and customer relations by putting people back in the center of the...
Tags: NEC Electronics Corp., unified communications, worker, sales
White papers 2008-03-01
Unified Communications
With desktops, laptops, PDAs and mobile phones, our communication systems have become fragmented. David Leach, senior public consultant for Siemens Enterprise Networks, explains how unified communications integrates these existing tools and devices into a single platform.
Tags: Unified Communications, PDAs, Handhelds, Hardware, communication, mobile, phone
Videos 2008-03-03
Collaboration's Impact at New Year Divides the Experts
On the heels of a Basex report, which pointed to the role of unified communications and other aspects of collaboration in creating an information overload time suck in 2007, we are told now by eWeek that unified communications and collaboration itself are two of the top corporate time savers for...
Tags: Groupware, Jeff Palfini, collaboration, Basex, unified communications
Blog posts 2008-01-08
Essential Manager's Guide: Communications Tools for the Effective Worker
Avaya and DK, a leading publisher of business reference books, have created a limited edition series on business critical communications challenges and solutions. In Essential Managers Communications Tools for the Effective Worker, discover the positive impact of Unified Communications on both day-to-day interactions as well as on...
Tags: Collaboration, Avaya Inc., unified communications, business case, business process, worker, strategy, tool
White papers 2007-10-01
Microsoft Unified Communications; Waste of Time and Money?
Microsoft's Office Communication Server 2007 -- the heart of the company's Unified Communication Strategy -- was launched this week. Jeff Raikes, president of Microsoft Business Division, initially described the offerings as a "software-focused approach to bring together disparate communications technologies into a unified experience -- driving down the cost and...
Tags: Strategy, Lori Deschene, unified communications, Greenfield, OCS, Microsoft Corp.
Blog posts 2007-10-19
Unified Communications and Why Your Business Needs It Now
For small and medium-sized businesses, fast and efficient communication and information sharing are essential. By converging voice and data on a single network, you can enable employees to collaborate more easily and provide more responsive customer service. Learn how the Cisco Unified Communications suite provides your...
Tags: Collaboration, Customer relationship management (CRM), Cisco Systems Inc., unified communications, converged network, wireless phone, small and medium business, fax, customer service, network, benefit, wireless, e-mail, phone, tool
White papers 2006-11-01
Enhancing Business With Smarter, More Effective Communications
In global environment, knowledge workers frequently travel away from their offices or workgroups - or are located in distributed locations far from peers, subordinates, and supervisors. Unified communications is an emerging class of applications and services designed to improve communications within the modern organization - to keep workgroups connected, enable...
Tags: Cisco Systems Inc., unified communications, supervisor, environment, collaboration, business process, benefit
White papers 2006-02-01
The Next Generation Of Unified Communications For Enterprises
To compete in nowadays business world, enterprises need to improve their internal and external communication flows between employees, customers and suppliers. This paper unveils the e-Communication Center, a suite of next generation of unified communications applications for enterprises and service providers aimed at improving relationships, interactions and communication. This software...
Tags: Collaboration, Alcatel, unified communications, personal information management, electronic communication, supplier, Internet, software
White papers 2004-05-05

Additional Resources

Next generation unified communications for better collaboration: communications and collaboration will become critical elements of business success as the next generation of mobile communications devices and platforms link the right people, at the right time, through the most appropriate networks
[ILLUSTRATION OMITTED] AS THE world moves towards ubiquitous, seamless data connectivity to support a global economy, most people will have high quality access to almost any information, anywhere, anytime, on any device. However, as barriers to access fall away, one of the key challenges organisations will...
Articles 2008-12-01
NET VX Gateway Eases Belgian Publisher's Microsoft OCS-Based Unified Communications Deployment
Network Equipment Technologies, Inc. (NYSE: NWK), a global provider of multi-service network and voice exchangesolutions for government and enterprise customers, announced today thatBrepols Publishers, an international academic publishing house in Belgium,successfully facilitated its Microsoft Office Communications ServerOCS-based implementation of unified communications UC and unifiedmessaging using NET's VX Series intelligent VoIP...
Articles 2008-06-26
JAJAH Helps Softphone Companies Go for Hard Market Gains
JAJAH ,the leading managed services provider in IP-telecommunications, announcedtoday its platform has been selected by Gizmo5 , a widely used free mobile andcomputer-based VoIP service. The partnership adds millions of users to theJAJAH platform, with JAJAH handling all call termination for Gizmo5 as wellas additional tailored services including customer...
Articles 2008-06-26
RADVISION Reports Chairman's Purchase of Additional Shares
TEL AVIV, Israel -- RADVISION (Nasdaq: RVSN), a leading provider of video network infrastructure and developer tools for unified visual communications over IP, 3G, and emerging next-generation IMS networks, reported today that Zohar Zisapel, Chairman of the Board, purchased 414,936 shares of the Company in the open market in the...
Articles 2008-06-25
Adobe Acrobat 9 Software Now Available
New Version Receives Accolades for PDF Portfolios, Real-time Capabilities and Support for Adobe Flash Technology SAN JOSE, Calif. -- Adobe Systems Incorporated (Nasdaq:ADBE) today announced the immediate availability of Adobe[R] Acrobat[R] 9 software, a significant upgrade that transforms the process of creating and sharing electronic documents. Acrobat 9...
Articles 2008-06-25
Community Health Resources Expands Network Protection With Fortinet Consolidated Security Solution
Fortinet® -- the pioneer and leadingprovider of unified threat management UTM solutions -- today announcedthat Community Health Resources CHR has deployed a Fortinet FortiGate®multi-threat security appliance to help secure its network from maliciousInternet attacks. CHR initially planned to deploy the FortiGate appliancefor firewall protection, replacing an underperforming competitive solution.Upon seeing...
Articles 2008-06-25
RightNow Technologies and Transera Communications Unveil Integration for Global Contact Centers
At the 9th Annual Call Center Weekconference, RightNow® Technologies (NASDAQ: RNOW) and Transera®Communications announced a new integration between RightNow CRM andTransera's Seratel® that will help companies with distributed call centeroperations deliver seamless, excellent customer experiences. With the new integration, RightNow and Transera will manage all inboundcustomer inquiries -- via phone,...
Articles 2008-06-25
Ifbyphone, JumpForward Announce Partnership
Strategic Agreement Combines Leading Voice Applications With Communications-Based Sports Relationship Management Solution CHICAGO -- Ifbyphone, the telephone application platform company, and JumpForward, the on-demand sports-relationship-management SRM solutions provider, jointly announce a partnership today to deliver a comprehensive communications solution for high school athletes and college coaches that unifies...
Articles 2008-06-25
eGain Communications announces 10 year anniversary of eGain OnDemand
TELECOMWORLDWIRE-25 June 2008-eGain Communications announces 10 year anniversary of eGain OnDemandC1994-2008 M2 COMMUNICATIONS LTD http://www.m2.com eGain Communications Corporation (OTCBB: EGAN.OB), a provider of multichannel customer service and knowledge management software for in-house or on-demand deployment, marked on Tuesday (24 June) the 10 year anniversary of eGain OnDemand, the...
Articles 2008-06-25
Extreme Networks and Leading Integrator Strategic Products and Services Partner to Deliver Converged Network Solutions
Furthering its channel partner commitment, Extreme Networks , Inc.(NASDAQ: EXTR) today announced that Strategic Products and Services SPS,a national leader in providing full-service integrated telecommunicationsand enterprise convergence solutions, has achieved Extreme Networks'Diamond Elite level partner status as part of its NorthAmerican Channel Partner Program . SPS is also...
Articles 2008-06-25
INX Awarded Communications Contract for American Society of Radiologic Technologists
HOUSTON -- INX Inc. (NASDAQ:INXI) announced today that it has completed the design and implementation of a unified communications solution for American Society of Radiologic Technologists. INX was selected to design and implement an end-to-end communication solution for the American Society of Radiologic Technologists ASRT office in Albuquerque,...
Articles 2008-06-25
Gary Griffiths Joins LiteScape as New President and CEO
Former WebEx President and Veteran of the High-Tech Industry Appointed CEO of LiteScape REDWOOD SHORES, Calif. -- Gary Griffiths, the former President of Products and Operations at WebEx, has joined LiteScape Technologies -- the market leader in Unified Communications solutions -- as its new president and CEO. Griffiths...
Articles 2008-06-25
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