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Numara Software Acquires UniPress Software; Expanded Company Positioned to Dominate the Small- and Mid-Sized Enterprise Market For Affordable, Easy-to-Use Service Desk and Asset Management Solutions
TAMPA, Fla. -- Numara Software, Inc., today announced its acquisition of UniPress Software, developer of FootPrints web-based service desk software solutions. The combination of these two highly successful and established organizations positions Numara Software as the dominant leader in the small and mid-sized enterprise service desk market.
Just a click away: hosted customer service automation.(UNIPRESS SOFTWARE)
Today's small- and medium-sized businesses SMBs are challenged with the need to balance personalized customer service with growth. Today's small- and medium-sized businesses SMBs are challenged with the need to balance personalized customer service with growth.
Leading Medical Transcription Outsourcer, Webmedx, Selects UniPress Software's FootPrints to Track Application Development and Optimize IT Support
EDISON, N.J. -- Company Cites FootPrints' Ease-of-Use, 100% Web-Based Architecture, and Multi-Project Functionality as Top Reasons for Selecting the Award-Winning FootPrints Service Desk
Specialty Online Retailer UncommonGoods Embraces UniPress Software's FootPrints to Deliver Superior Customer Service
EDISON, N.J. -- UniPressR Software, Inc., a leading mid-market provider of 100% web-based service desk automation software, today announced that UncommonGoods, an online retailer that sells creative, high-quality merchandise, has selected UniPress' FootPrintsR to ensure customer service excellence. It is using the web-based system to centrally manage multi-channel support, enabling...
UniPress Software Releases New Version of FootPrints LANsurveyor® to Help Organizations Further Expedite and Improve Their IT Support Operations
EDISON, N.J. -- FootPrints LANsurveyor 9.6 Helps Support and IT Managers Speed Problem Resolution Through Enhanced IT Asset Tracking and Network Monitoring and Mapping
UniPress Software's FootPrints Helps Mid-Market Organizations Automate Both Internal and External Support Operations with a Single Service Desk Platform
EDISON, N.J. -- Flexible Design, Comprehensive Feature Set, Workflow Automation and Broad Range of Integrations Make FootPrints "Tool of Choice" to Centralize and Manage Help Desk and Customer Service Operations
Polaris Industries Selects UniPress Software's FootPrints to Improve and Expedite IT Support to More Than 2,000 Employees across Nine US Offices
EDISON, N.J. -- Organization Cites FootPrints' Ease-of-Use, 100% Web-Based Architecture, and Email Management Functionality as Top Reasons for Selecting the Award-Winning FootPrints Service Desk
The Medical Center of Central Georgia Centralizes IT Help Desk and Change/Approval Processes with UniPress Software's FootPrints
EDISON, N.J. -- Hospital Cites FootPrints' Ease-of-Use, Low Cost of Ownership, 100 Percent Web-Based Architecture, and Email Management Functionality as Top Reasons for Selecting Award-Winning Service Desk Product
UniPress Software's FootPrints to Be Featured at University of Michigan's Support Automation Education Event
EDISON, N.J. -- Educational Event to Showcase Benefits of FootPrints Line of Service Desk Software for Internal Departments and Campuses, along with Other Local Educational Institutions
UniPress Software's President to Discuss Strategic Service Desk Trends at Inaugural FootPrints Users Conference in Japan
EDISON, N.J. -- Mark Krieger to Highlight the Continuously Evolving Role of FootPrints-Powered Service Desks and How They are Being Used for Regulatory Compliance Tracking and Other Innovative Applications
UniPress Software Exhibiting FootPrints Line of Service Desk Products at National Laboratories Information Technology Summit 2006
EDISON, N.J. -- UniPress Showcasing FootPrints Solutions and Sharing Best Practices for Service and Lifecycle Management with Attendees Representing Department of Energy DOE National Laboratories
UniPress Software Announces It Now Offers HDI's New Support Center Team Lead Training Course
EDISON, N.J. -- UniPressR Software, Inc., a leading mid-market provider of 100% web-based service desk automation software, today announced the offering of a new training course created by HDITM, the world's largest membership association for IT service and support professionals and the premier certification body for the industry. The HDI...
UniPress Software's FootPrints Continues to Excel within the Healthcare Market; FootPrints' Ease-of-Use, Attractive Price, and Flexibility Enable Healthcare Organizations to Centrally Manage Service and Support and Numerous Business Processes
EDISON, N.J. -- UniPressR Software, Inc., a leading mid-market provider of 100% web-based service desk automation software, today announced that it continues to experience strong demand for its FootPrintsR product line within the healthcare market. Hospitals, medical centers, and private healthcare facilities are using FootPrints to centralize and automate internal...
UniPress Software Receives 2006 Rising Star Award from CRM Magazine; UniPress Software Has Analysts Talking and is Gaining Momentum in the Customer Support Market, Editors Find
EDISON, N.J. -- UniPressR Software, Inc., a leading mid-market provider of web-based service desk automation software, today announced that it has received the 2006 Rising Star Award from CRM magazine. The award recognizes customer service technology vendors that are gaining momentum in their respective industries and have analysts talking.
University of Akron Selects UniPress Software's FootPrints to Automate Campus-Wide IT Support to More Than 27,000 Students and Faculty
EDISON, N.J. -- University Cites FootPrints' Ease-of-Use, Low Cost of Ownership, 100% Web-Based Functionality, and Customization Capabilities as Top Reasons for Selecting the Award-Winning FootPrints Service Desk
US Federal Government Focus on Improving IT Management and Support Creates Strong Demand for UniPress Software's FootPrints Web-based Service Desk Solutions
EDISON, N.J. -- Federal Agencies Continue to Embrace FootPrints to Centralize IT Management, Deliver Multi-Channel Service and Support, including Web Self-Service, and Automate ITIL Framework
Oberlin College Marks Six Years of IT Support Excellence Using UniPress Software's FootPrints; FootPrints Continues to Help Independent College Centrally Manage IT Support and Other IT Programs
EDISON, N.J. -- UniPress Software, Inc., a leading mid-market provider of web-based service desk automation software, today announced that FootPrintsR has achieved the six-year mark as Oberlin College's critical IT support automation solution. Oberlin College, an independent liberal arts institution in Oberlin, Ohio has been using FootPrints products for six...
UniPress Software's FootPrints for eService Solution Continues to Help Organizations Manage Rising Level of Web Self-Service Interactions
EDISON, N.J. -- FootPrints for eService Helps Customers Manage Multi-Channel Support Requests, Improve Online Customer Support, Streamline Agent Workflow, and Reduce Incident Costs
FootPrints 7.0 Named 2006 Product of the Year by Call Center Magazine; Editors Recognize UniPress Software's FootPrints as one of the Industry's Most Useful and Innovative Technology Solutions for Building World-Class Call Centers
EDISON, N.J. -- UniPressR Software, Inc., a leading mid-market provider of web-based service desk automation software, today announced that FootPrintsR, the company's flagship line of service desk software, has received the 2006 Product of the Year Award from Call Center Magazine, the customer care industry's number-one information resource. The annual...
Independent Research Firm Positions UniPress Software's FootPrints as a Leader among Small Enterprise Service Desk Tools and Strong Performer among Large Enterprise Tools
EDISON, N.J. -- Leading Research Firm Cites Product's Simplicity of Installation and Maintenance, Ease of Customization and Flexible Hosting Options as Key Advantages to Customers
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UniPress Software Company Info
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Computer and Software Stores: 443120Brought to you by IBM
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