United Services Automobile Association

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• Fitch Affirms United Services Automobile Association's IFS & Debt Ratings; Outlook Stable

  - 2008-03-31

  CHICAGO -- Fitch Ratings has affirmed United Services Automobile Association's USAA ratings as follows: USAA's insurance subsidiaries: United Services Automobile Association USAA Casualty Insurance Company USAA General Indemnity Company USAA County Mutual Insurance Company USAA Life Insurance Company --Insurer Financial Strength IFS rating...

  Tags: Fitch Ratings, United Services Automobile Association, USAA Casualty Insurance Co.

• Retooling efforts enhance program, lower coverage costs; Brokerage, coverage changes key.(Risk Manager of the Year)(United Services Automobile Association)

  - 2004-04-19

  Byline: DAVE LENCKUS From the property/casualty program to the various bonds that cover United Services Automobile Assn., Christopher E. Mandel has fashioned a more cost-efficient and effective risk financing program. To hone the coverages for the personal lines insurance and financial...

  Tags: FM Global, United Services Automobile Association

• Technology, education increase efficiency at USAA.(Risk Manager of the Year)(United Services Automobile Association)

  - 2004-04-19

  Byline: DAVE LENCKUS With only a four-person staff for support as he manages enterprise risk at United Services Automobile Assn., Christopher E. Mandel saw that his team's effectiveness would hinge on more than just establishing risk management officers in every business segment. ...

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• Agentless insurance.(United Services Automobile Association sells insurance to veterans through phone solicitation rather than through agents)(Brief Article)

  - 1997-04-19

  SAN ANTONIO INSURANCE agents may still play a role in modern financial warfare, but some insurers are content to exclude them from their battle plans. Among the renegades is the United Services Automobile Association USAA, a private-sector company that offers financial services to America's...

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• USAA is dropping plans to exit New Jersey.(United Services Automobile Association)

  - 1996-04-29

  New Jersey's insurance commissioner announced that United Services Automobile Association and its subsidiary, USAA Casualty Ins. Co., have dropped plans to exit the state. As part of the agreement, San Antonio, Texas-based USAA will be dropping its application for a prior approval rate increase of 10...

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• USAA presents $7 million to NeighborWorks.(United Services Automobile Association)

  - 1996-02-12

  United Services Automobile Assn USAA is giving $1 million each to seven cities to help with neighborhood revitalization in deteriorating areas. The money is being given through the NeighborWorks organization. USAA is the nation's fourth largest homeowner insurance company. Houston - A $7 million check for revitalizing declining ...

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• Cellular phones helping USAA boost productivity. (United Services Automobile Association)

  - 1994-04-04

  The United Services Automobile Association USAA has begun installing a cellular telephone system from Southwestern Bell Mobile Systems in order to increase productivity. The organization had had problems reaching key workers in its sprawling 276-acre campus and had found beepers to be inadequate. Installation began in early Jan 1994 and...

  Tags: Southwestern Bell, United Services Automobile Association

• The ups and downs of upgrades. (United Services Automobile Association's Information Technology Center)

  - 1994-03-01

  The United States Automobile Assn needed to upgrade its computer facilities to include contingency security measures into the program. Although the system had access control, automated SSTV call-up and alarm reporting, the company wanted to enforce time restriction regulations. Specifications were developed and a contract was drawn up with a...

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• USAA enhances call center through its ACD - United Services Automobile Association - automatic call distribution

  - 1993-07-01

  At United Services Automobile Association's (USAA's) call center in San Antonio, Tex., business is riding on customer satisfaction and call center efficiency since 85% of USAA's insurance business is conducted via telephone. Consider this scenario: The telephone rings and the caller on the other end has questions regarding...

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