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university health care

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Utah Health Sciences Center Uses Knowledge Management Software to Improve Customer Service as Demand Increases
University Health Care is part of the University of Utah Health Sciences Center, which includes colleges of medicine, nursing, health and pharmacy, and supports administration, business and research for these colleges. The number of applications and our customers' expectations were increasing, yet the help desk's ability to meet demand remained...
Tags: Customer Service, Knowledge, Thomson Corp., University Of Utah, University Health Care, Help Desk, Call Centers, Knowledge Management, Strategy, It Operations, Enterprise Software, Software, Management
Case studies 2006-01-01

Additional Resources

CNAHCA report: Colorado Nurses for access to health care for all
As we go to press, the CNAHCA committee is preparing a draft Proposal for Action to be submitted to the 2008 CNA House of Delegates at our annual convention. Susan Foster from Alamosa is taking the lead in formulating this document which will outline our goals for the year to...
Articles 2008-12-01
UCD to offer health certificate on Domestic Violence
Though nearly every major medical and nursing association in the country urges or mandates training and the development of agency protocols related to intimate partner violence for its members, no medical or nursing school in the nation provides a comprehensive education program on the topic. To address this issue, the...
Articles 2008-12-01
You can catch a cold from your pet
Go ahead, cuddle up with Buster. "The viruses that cause colds, flu, and other respiratory illnesses are highly species-specific," says Ed Dubovi, Ph.D., director of virology at Cornell University's Animal Health Diagnostic Center in Ithaca, New York. "That means they can't be spread from dogs and cats to humans, or...
Articles 2008-12-01
Oklahoma State University Medical Center to stay put
Oklahoma State University Medical Center will remain at its current location, state officials announced late Tuesday. Parties to the negotiations were vague regarding the details of the plan, except to say that the issues regarding indigent care and the financial woes that threaten hospitals in north...
Articles 2008-11-26
Addition of the Advanced, ACIST CVi Contrast Injection System onto the Novation Agreement Ushers in Greater Access to Innovative Medical Technology
EDEN PRAIRIE, Minn. -- ACIST Medical Systems a Bracco Group Company, a world leading provider of innovative contrast delivery systems for diagnostic and therapeutic imaging in cardiology and radiology, and Novation LLC, the health care industry's leading contracting services company serving members of VHA Inc., the University HealthSystem Consortium UHC...
Articles 2008-11-25
Group urges LSU, U.S. Department of Veterans Affairs to reconsider
Today's decision by the U.S. Department of Veterans Affairs and Louisiana State University to use a 70-acre Mid-City site to build two new hospitals is "a serious error," the National Trust for Historic Preservation said. The VA and LSU announced today they will build two hospitals in...
Articles 2008-11-25
Stony Brook hospital signs Southampton ally
Stony Brook University Medical Center today forged an alliance with Southampton Hospital that will allow it to offer more services to the East End while bolstering its own medical school in Western Suffolk. The alliance was recommended in 2006 by the Commission on Health Care Facilities in...
Articles 2008-11-21
Caring for others gives you options
NURSING Job stability and varied career development await nursing graduates Most clouds have silver linings, and the present atmosphere of gloom over the economy is no exception. Among the beneficiaries of the growing uncertainty in the job market are recruiters in the public sector, where salary...
Articles 2008-11-20
Centene Announces Definitive Agreements to Expand in South Carolina and Exit New Jersey
ST. LOUIS -- Centene Corporation (NYSE: CNC) announced today that it has simultaneously executed definitive agreements to acquire certain assets of AMERIGROUP Community Care of South Carolina, a wholly-owned subsidiary of AMERIGROUP Corporation, and to sell to AMERIGROUP certain assets of University Health Plans, Inc., a wholly-owned subsidiary of Centene....
Articles 2008-11-20
The SCAN Foundation Announces New Grants Aimed at Refocusing the Debate About Healthcare for Seniors
New Foundation to Focus on Changing How Seniors Receive Care LONG BEACH, Calif., Nov. 20 /PRNewswire/ -- As part of its mission to spur research and reform about critical healthcare issues facing America's growing senior population, The SCAN Foundation announced today it has awarded nearly $1.4 million...
Articles 2008-11-20
Solos Endoscopy, Inc. Receives Purchase Order from Clarian Health Partners for Mammo View™ System
BOSTON, Nov. 20 /PRNewswire-FirstCall/ -- Solos Endoscopy, Inc. (OTC Pink Sheets: SNDY) is pleased to announce that the Company has received a purchase order for its Mammo ViewTM system. Solos Endoscopy received the order from Clarian Health Partners. Clarian Health is an acknowledged leader in quality clinical...
Articles 2008-11-20
AMERIGROUP to Acquire New Jersey Medicaid Business, Sell Medicaid Business in South Carolina
VIRGINIA BEACH, Va., Nov. 20, 2008 /PRNewswire-FirstCall/ -- AMERIGROUP Corporation announced today that it plans to purchase certain assets from Centene Corporation, principally the right to provide managed care services to Centene's Medicaid members in New Jersey. In a related transaction, AMERIGROUP plans to sell certain assets...
Articles 2008-11-20
Medical Staffing Network Receives Joint Commission Corporate Certification
BOCA RATON, Fla. -- Medical Staffing Network Holdings, Inc. (NYSE: MRN) today announced the Company MSN has been awarded Health Care Staffing Services HCSS Certification from The Joint Commission. This is the third consecutive corporate-wide certification that MSN has earned since 2005, soon after The Joint Commission began reviewing healthcare...
Articles 2008-11-20
OKC health care company looks to curb medical illiteracy
Not comprehending medical information can be costly. Low health literacy can cost the U.S. economy $106 billion to $236 billion annually, according to a report by the University of Connecticut released last year. Jeff Greene worked as a medical practice management consultant in Oklahoma...
Articles 2008-11-19
Care Improvement Plus Recognized with Metropolitan Partnership in Aging Award
ATLANTA, Nov. 19 /PRNewswire/ -- Care Improvement Plus today announced that it has been recognized with an "Emerging Health Model Partner Award" from the Atlanta Metropolitan Partnership in Aging. The award was given to Care Improvement Plus for developing a series of health education focused events for senior residents...
Articles 2008-11-19
Universal Health Services, Inc. Announces Dividend
KING OF PRUSSIA, Pa., Nov. 18 /PRNewswire-FirstCall/ -- Universal Health Services, Inc. announced today that its Board of Directors voted to pay a cash dividend of $0.08 per share on December 15, 2008 to shareholders of record as of December 1, 2008. Universal Health Services, Inc....
Articles 2008-11-18
Advanced Stroke Care Now Available to Area Residents
Nationally Recognized Neurosurgeons Join Capital Health TRENTON, N.J., Nov. 18 /PRNewswire/ -- Capital Health System announced today that two nationally recognized neurosurgeons, specializing in cerebrovascular disease, have joined its staff, making it the leading provider in central and southern New Jersey and Bucks County Pennsylvania for advanced...
Articles 2008-11-18
La. colleges brace for cuts as oil prices go below $60
The plummet of oil prices below $60 a barrel has state officials bracing for budget tightening in 2009, and Louisiana colleges and universities expect to bear the brunt of cutbacks. Since the majority of the state's $30 billion operating budget is already dedicated, about $4...
Articles 2008-11-17
University Health Care to Open Multi-Specialty Center in Kennecott Land's Daybreak Community
New Health Center Will Anchor Southwest Valley's Growing Healthcare Needs SOUTH JORDAN, Utah -- Today, Kennecott Land and University Health Care announced plans to construct a 150,000-square-foot healthcare center in the Daybreak Community to serve the southwest valley's growing population. The multi-specialty health center, located at 11400 South...
Articles 2008-11-17
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