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- Evolutionary Language Games
- This paper reveals that a language is the consequence of the distributed behavior of a large group of agents. A language game is a complete interaction in which all linguistic levels are implied, as well as a context and social relations between speaker and hearer. Language Game represents the game...
- White papers 2004-05-28
- Providing Support for the Use of Analogies in Demand Forecasting Tasks
- Management judgment is widely used to adjust statistical forecasts in order to take into account special events, such as sales promotions. There is evidence that forecasters often use analogous past events to estimate the effects of a future special event. An experiment was carried out to investigate whether a forecasting...
- White papers 2005-11-01
- ERP Revelations: The Dynamics of Contextual Forces of ERP Implementation
- This paper reports the findings of an in-depth case study of implementing Enterprise Resource Planning Systems ERP in a long-established multinational company within the telecommunication sector. The company streamlined its operations through an ambitious business process redesign initiative and introduced an ERP system. The study examines the emergence of the...
- White papers 2004-05-21
- Enterprise Systems as Embedding and Disembedding Technologies - Power Implications for Work Relationships
- This paper examines Enterprise Systems as a form of disembedding and conversely reembedding technology that alters the work relationships in an organization, by altering the power and control bases in such an organization. Enterprise Systems are used to facilitate the seamless integration and data exchange between the various departments within...
- White papers 2005-04-27
- Intra-Organizational Connectivity and Interactivity With Intranets: The Case of the Pharmaceutical Company
- The paper argues that connectivity and interactivity are key features of effective intranet systems which promote knowledge sharing and innovation within organizations. Yet these features have not been well-conceptualised in the literature. Using the case of a large pharmaceutical organization where intranet use is evaluated, reconceptualise these two concepts are...
- White papers 2005-02-16
- The New Governance Of Social Security In Britain
- This paper explores the objectives and organisation of social security policy making under the Labour government since 1997. Using the concept of 'Governance' as a framework, the paper explores policy developments in two areas. The first concerns the government's policy goals and the key principles underpinning them. These include the...
- White papers 2005-10-28
- International Business And Institutional Development In Central And Eastern Europe
- Since the early 1990s, Central and Eastern Europe has attracted international business research into the interaction between radical societal change and business development in these emerging market economies. This paper has effectively utilized institutional theories, and thus revealed limitations of similar applications in other contexts, while setting the stage for...
- White papers 2007-05-22
- Exploring The Socio-Technical Dimension Of Information System Development: Use Cases And Job Satisfaction
- Socio-technical design is an established technique in the information system development repertoire with a strong provenance in the Mumford's work on ETHICS (Effective Technical and Human Implementation of Computer-Based Systems) and the participatory design tradition in Scandinavia. Although there has been wide acceptance of the need for socio-technical design in...
- White papers 2003-06-05
- A Rationale For Local Government: Efficiency Or Values
- Arguments justifying the existence of local government in Britain tend to be based on expedience that favours the interests of government as a whole rather than on arguments that the Institution should exist irrespective of the interests of central government. Similarly, the related arguments concerning the functions that ought to...
- White papers 2007-04-01
- Behavioral Finance in a Principal-Agent Model of Capital Budgeting
- Recent behavioral research in corporate finance has attempted to analyse the implications of managerial irrationality in capital structure and capital budgeting decisions. The focus of this paper is on the effects of managerial irrationality in capital budgeting. The authors have developed a principal-agent model which provides the basis for an...
- White papers 2004-08-01
- Employment Regimes For The Factories Of The Future: Human Resource Management In Telephone Call Centres
- Telephone call centers, or what are increasingly referred to as contact centers, provide unusually fertile ground on which to study variety in HR architecture in both theory and practice. The purpose of this paper is to explore in theory and practice the emergence of different forms of employment regime in...
- White papers 2003-07-01
- Unpicking the Meaning of Value in Key Account Management
- This conceptual paper explores the meaning of value within the context of Key Account Management KAM. It briefly presents the emergence of Key Account Programs, identifying that they have not traditionally been linked to the notion of value. We go on to present value as it is currently explored in...
- White papers 2005-02-01
- Career Development of Global Account Managers: The Dilemma of the Political Entrepreneur
- Global account managers are normally recruited or promoted from within multinational selling companies, typically from the pool of national account/sales managers, on the assumption that thorough knowledge and experience of the company's organization and products/services is an essential prerequisite. They perform a boundary-spanning role across two important organizational interfaces: first,...
- White papers 2000-12-04
- Business Strategies and Human Resource Management: Uneasy Bedfellows or Strategic Partners?
- This paper starts with some of the classics in strategy and HRM; go on to look briefly at some major studies, or the ones that have influenced my thinking. Thereafter the paper notes the problems with the assumed link with competitive strategy as a dominant, or the dominant, force in...
- White papers 2004-06-14
- Knowledge Work and New Organisational Forms: The New HRM Challenge
- This paper carefully considers the impact of external pressures client demands and influences and internal pressures (employment mode of core knowledge workers, employee expectations, knowledge ownership) on the management of knowledge workers. This done by paying attention to the nature of the network within which the firm operates and considering...
- White papers 2005-02-07
- Specific Human Capital as an Additional Reason for Profit Sharing
- The perspective of agency theory has greatly increased the understanding of the relationship between top executives and boards of directors, but it has been less successful at explaining the behavior observed at lower levels of firm hierarchies. In particular, agency theory has a difficult time explaining why firms make payments...
- White papers 2005-01-24
- Influences on the Choice of HR Systems: The Network Organisation Perspective
- This paper provides a brief overview of the research conducted into the links between HRM and firm performance. Within this context it addresses the wider debate on research in HRM and highlights the necessity of studying strategic choice and practices in an in-depth manner which appreciates the complexity of organizational...
- White papers 2003-09-02
- HR Practices and Business Performance: What Makes a Difference?
- There is a clear need for research that employs methods which are more appropriate for understanding the detailed and intricate relationships between HR practices and business performance. This paper draws on research which seeks to examine how and why HR practices influence business performance. In particular it examines the importance...
- White papers 2003-07-03
- The Impact of Client-Relationships on Organisational Form and HR Practices
- Growing knowledge intensive firms GKIFs have a number of distinctive characteristics including innovative organizational forms which are seen as quite different from traditional structures. However, they have one key feature which has received relatively little attention: the dependence of some firms on a relatively small number of clients in business-to-business...
- White papers 2003-07-03
- Understanding The Use Of Forecasting Systems: An Interpretive Study In A Supply-Chain Company
- Managers in a supply-chain company believed that they were making extensive use of the demand forecasts generated by an expensive forecasting system that is marketed on the basis of the accuracy of its advanced statistical methods. Yet the majority of the forecasts were obtained by using the system's facility for...
- White papers 2007-08-01
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