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- From Quality Management to Organization Excellence: "Don't Throw the Baby Out With the Bath Water"
- This paper argues that business excellence, whilst more obviously the business aim, indeed the purpose of quality management is really quality management by another name. It is further argued that it would be a strategic error to develop business excellence as a replacement over-arching management methodology without first being clear...
- White papers 2000-11-15
- Extended Cognition and Social Constructionism as Underpinnings for Knowledge Management Practice
- Theories of cognition and meta-theoretical frameworks provide important areas for exploring some of the theoretical underpinnings of knowledge management practice. Two areas of theory are explored as potential fruitful for incorporation to knowledge management theory and practice. Extended cognition, based predominantly on the work of Andy Clark, is presented as...
- White papers 2006-03-01
- A Holistic Approach of Knowledge Management Initiative for a Telecollaboration Business System
- In order to have a new knowledge economy, business organisations using TeleCollaboration TC are now facing major challenges due to external pressures as well as the nature of the workplace. This give rises to the necessity of having additional insights and synthesis, through the development of a strategic, comprehensive, holistic...
- White papers 2004-11-01
- Towards Benchmarking Conversational Intelligence
- This paper presents the motivation and impetus to construct an alternative benchmark to the Turing Test to evaluate the performance of intelligent conversational agents. The criteria that a game problem or test must satisfy are discussed and the Diplomatic Test DT is proposed as a suitable candidate worthy of consideration....
- White papers 2004-12-01
- Competitive Advantage From Best Practice Outsourcing: The Untold Success Story
- Understanding business priorities and leveraging third party skills to move critical non-core activities to best practice has provided an increasing number of organisations the opportunity to achieve best in class practices and costs. An increasing number of these arrangements are second generation alliance type contracts as organisations successfully learn to...
- White papers 2004-04-02
- Strategy For Adopting Information Technology For SMEs
- In order to adopt IT, SMEs Small and Medium Enterprises need to consider drivers and barriers that can influence the IT adoption success. This paper proposes a guideline to assists SMEs in adopting IT. The guidelines are formulated based on existing literature and authors' experience in assisting Indonesian SMEs. An...
- White papers 2003-12-16
- How To Apply For A Job: Building A Resume
- The pages will give you some information and examples of what to include in the various sections of your resume. The order of the sections may vary depending on the stage of your career and the relevance of the information to the position you are seeking. As a new graduate...
- White papers 2006-04-26
- Web-Based Multi-Criteria Group Decision Support System With Linguistic Term Processing Function
- Organizational decisions are often made in groups where group members may be distributed geographically in different locations. Furthermore, a decision-making process, in practice, frequently involves various uncertain factors including linguistic expressions of decision makers' preferences and opinions. This paper first proposes a rational-political group decision-making model which identifies three uncertain...
- White papers 2005-06-01
- Project Management Capability Levels: An Empirical Study
- More demanding software development projects require different levels of project management expertise. This paper outlines existing maturity models of project management and their underlying constructs. Two alternative constructs, one process based and the other systems theory based, are described and discussed in relation to project management. Organizations involved in software...
- White papers 2004-03-10
- Behavioural Finance and the Decision to Invest in High Tech Stocks
- Recently, investment in high technology companies boomed as people invested large sums of money even when there was little chance of the company being profitable. This is contrary to classical beliefs that investors have rational expectations and maximise their utility. Instead it must be considered that the idea that people...
- White papers 2002-08-01
- Growth Optimal Investment Strategy Efficacy: An Application on Long Run Australian Equity Data
- A number of investment strategies designed to maximise portfolio growth are tested on a long run Australian equity data set. The application growth optimal portfolio techniques produce impressive rates of growth, despite the fact that the assumptions of normality and stability that underlie the growth optimal model are shown to...
- White papers 2002-05-30
- Integrating Human and Ecological Sustainability
- The Earth Summit in 1992 endorsed the need for a positive relationship between the environment and business and introduced the concept of 'Sustainable development', generally understood to mean development which meets the needs of the present generation without compromising the ability of future generations to meet theirs. This paper argues...
- White papers 2002-11-01
- A Bayesian Approach to Variable Selection in Logistic Regression With Application to Predicting Earnings Direction From Accounting Information
- This paper presents a Bayesian technique for the estimation of a logistic regression model including variable selection. The model is used, as in Ou and Penman (1989), to predict the direction of company earnings, one year ahead of time, from a large set of accounting variables from financial statements. It...
- White papers 2000-09-21
- The Reorganization and Restructuring of Corporate Real Estate
- Corporate real estate constitutes a large percentage of fixed assets of a firm. Various techniques of corporate reorganization and restructuring are available for decision makers to change the composition of corporate real estate to be realigned to the new business objectives of the firm. Among the techniques of corporate real...
- White papers 2003-02-05
- Infering Forward Looking Financial Market Risk Premia From Derivatives Prices
- This paper focuses on a topical and important area of theory and practice i.e. the risk premium in financial markets. While there exist a vast amount of research into its behavior, particularly in US markets, this is largely based on regression based techniques which do not capture well the dynamic...
- White papers 2000-04-19
- A Benchmark Approach to Filtering in Finance
- The paper proposes the use of the growth optimal portfolio for the construction of financial market models with unobserved factors that have to be filtered. This benchmark approach avoids any measure transformation for the pricing of derivatives. The suggested framework allows measuring the reduction of the variance of derivative prices...
- White papers 2002-03-11
- The Potential Effect of the New Basel Operational Risk Capital Requirements
- The three pillars of Basel II introduce new capital ratios, new supervisory procedures, and demand better disclosure to ensure effective market discipline in both the equity and debt markets. Included in these requirements, for the first time, is the necessity for financial institutions to provide for operational risk, as distinct...
- White papers 2005-03-24
- An Experimental Study on the Impact of Change Communication Management on Relationships With Employees
- This study attempts to clarify the growing importance of communication management especially the role of relationship management during change in organizations. The assumption is tested that a positive relationship between the organization and its publics, especially the internal public/employees, will lead to greater communication effects and a greater willingness to...
- White papers 2002-12-13
- Asset Price and Wealth Dynamics Under Heterogeneous Expectations
- In order to characterize asset price and wealth dynamics arising from the interaction of heterogeneous agents with CRRA utility, a discrete time stationary model in terms of return and wealth proportions is established. When fundamentalists and chartists are the main heterogeneous agents in the model, it is found that in...
- White papers 2001-07-11
- A Test of the Strategic Effect of Basel II Operational Risk Requirements on Banks
- Most problematic of the Basel II capital adequacy requirements is the subset of Pillar I, requiring provision for Operational Risk OR as distinct from credit and market risk. Previous tests of the strategic effect of this new regulation from three prior Quality Impact Studies QIS conducted in G10 countries under...
- White papers 2005-05-01
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