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- Usability
- the suitability of a Web site design from the user's perspective. The term has been popularized by Web design guru Jakob Nielsen who has stressed that a Web site must...
- Usability definition on BNET »
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- The Concept of Product Usability: a Standard to Help Manufacturers to Help Consumers
- The majority of modern international companies are well aware of concept of usability : many have their own usability laboratories and are using them to enhance their products' usability, and there is good support for the ISO standardization process. Recognition of these issues has led to the development of a...
- White papers 2003-03-01
- Usability And Accessibility: Best Friends Or Worst Enemies?
- This paper discusses the relationship between usability and accessibility in web design which is thought by some to involve contradictory design requirements. It examines the relationship between the two design fields by comparing and contrasting definitions of each along with the techniques and methods used by their practitioners. It considers...
- White papers 2006-01-30
- Usability For The Masses
- The biggest problem facing the usability field is how to scale up massively so that we can impact all the user interface designs in the world. Assume that we win the battle to convince management that they will get twice as much out of a project if it is designed...
- White papers 2005-11-01
- Eye Tracking And Its Application In Usability And Media Research
- Over the last ten years the Internet has become an incredibly important media in everyday life of ordinary people. By now the World Wide Web is not a foreign concept anymore; millions of people make use of the internet in terms of e-mail, online banking, online shops, etc. Companies have...
- White papers 2003-03-30
- Comparative Usability Evaluation
- This paper reports on a study assessing the consistency of usability testing across organisations. Nine independent organisations evaluated the usability of the same website, Microsoft Hotmail. The results document a wide difference in selection and application of methodology, resources applied, and problems reported. The organizations reported 310 different usability problems....
- White papers 2004-01-01
- Usability Cost-Benefit Models
- There are few development organizations that have integrated usability activities as an integral part of their product development projects. One reason for this is that the benefits of better usability are not visible for the management. In this paper the author analyses the characteristics of some published usability cost-benefit models....
- White papers 2004-10-06
- Questionnaire Based Usability Evaluation of Hospital Information Systems
- The widespread distribution of HIS requires professional evaluation techniques. This study presents a usability questionnaire called IsoMetrics which is based on the international standard ISO 9241 Part 10. The questionnaire was applied to assess the usability of a Hospital Information System. The equivalence of the online and a paper-and-pencil format...
- White papers 2004-11-02
- White Paper: Web Analytics and Usability Testing: Understanding the Total Customer Experience
- Usability testing fills the customer experience gap by enabling one to observe real customers as they interact with the site. With usability testing, one can explore thoughts, feelings, and expressions with individual customers, in-depth. Over the past decade, e-commerce retailers have become proficient with Web analytics and have improved their...
- White papers 2005-06-09
- Tapping Into The Usability Dimension-Test Your Product Before It Goes Online
- Usability deals with whether or not the site communicates its content and functionality to the user and how well a user can effectively access and use the site's information and features to perform a task. Usability corresponds to the customer's question "Can I use it?" Each dimension is critical to...
- White papers
- Tapping Into The Usability Dimension- Test Your Product Before It Goes Online
- Usability deals with whether or not the site communicates its content and functionality to the user and how well a user can effectively access and use the site's information and features to perform a task. Usability corresponds to the customer's question "Can I use it?" Each dimension is critical to...
- White papers 2001-07-01
- Biometric Characteristics And Usability Chart
- This is a template of biometric characteristics and usability chart.
- Tools & templates 2007-03-29
Additional Resources
- Top Ten Low Cost Ways to Improve Site Usability
- November 11, 2009 · by Darpan Munjal I get called by online retailers very frequently who have done significant work in SEO, are driving quite a bit of traffic to their website, but seem to have hit a wall in increasing the revenue. They are baffled that despite all the...
- News items 2009-11-11
- Nist Sponsors Industry Usability Reporting Workshop - National Institute of Standards and Technology - Brief Article
- With industry participation, NIST developed a Common Industry Format CIF for Usability Test Reports to provide a means for usability engineers to report results of their usability testing. In November 2000, NIST sponsored the 4th Industry Usability Reporting IUSR Workshop to further the progress in reporting usability. The NIST IUSR...
- Research articles 2001-03-01
- Document Usability for Technical Communicators, A New Workshop Offered By UCSC Extension
- SANTA CLARA, Calif.--BUSINESS WIRE--Oct. 1, 1998--UCSC Extension's business and management department presents a new workshop, Document Usability for Technical Communicators, beginning Oct. 8. Document Usability for Technical Communicators is a workshop designed for technical communication students with no background in usability. This course describes the principles and components...
- Research articles 1998-10-01
- Nist Develops Benchmarking Web Site Usability Methodologies - CIFter - National Institute of Standards and Technology, common industry format for testing usability evaluation reports
- NIST is developing methodologies to measure the usability of Web sites. Empirical evidence from research and commercial sources indicates that Web sites suffer from a lack of usability. Measuring usability of Web sites is more complicated than measuring usability of desktop applications. One difficulty is defining typical users and typical...
- Research articles 2001-03-01
- Norvax Connects Usability With Effective Healthcare Insurance Marketing at World Usability Day's Cleveland Conference
- CLEVELAND -- Please replace the release with the following corrected version due to multiple revisions. The corrected release reads: NORVAX CONNECTS USABILITY WITH EFFECTIVE HEALTHCARE INSURANCE MARKETING AT WORLD USABILITY DAY'S CLEVELAND CONFERENCE Jeremiah Desmarais, vice president of marketing for Norvax, presented real-world research to the World...
- Research articles 2007-11-13
- PixelMEDIA® Adds In-House and Mobile Labs to Its Usability Service Offering; Consultancy helps clients of all sizes and budgets integrate user feedback and usability testing
- PORTSMOUTH, N.H. -- PixelMEDIA, a professional services consultancy focused on Internet enablement, today announced that it has expanded its usability services to include in-house and mobile usability labs. The addition of these new systems and tools allows PixelMEDIA to expand its offering of both formal and informal usability testing at...
- Research articles 2006-11-07
- Logical Design Solutions Unveils Usability Center in New York City Office; Reduces Development Time and Increases User Productivity
- NEW YORK--BUSINESS WIRE--July 14, 1998--Logical Design Solutions, Inc. LDS, a leading provider of Web-based professional services, today announced the opening of its New York City-based Usability Center.The LDS Usability Center has been designed by usability testing professionals, drawing from the research and design of the worlds leading usability laboratories."Our Usability...
- Research articles 1998-07-14
- Elements Of A Usability Reasoning Framework
- This paper brings together two different threads of work: investigating the relationship between usability and software architecture that has generated a number of usability scenarios with implications for software architecture and developing an architecture design assistant, Architecture Expert ArchE. One key element of ArchE is that quality attribute knowledge can...
- White papers 2005-09-01
- Vizability: A Tool For Usability Engineering Process Improvement
- The authors present Vizability, a usability engineering tool that is motivated by the variability of analysis processes and facilitates the analysis of existing problem data with the goal of process improvement. Usability engineers spend considerable resources performing usability testing and analyzing the resulting data, but their work is often limited...
- White papers 2006-03-10
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