user experience

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Did Meg Whitman Fail?

Did Meg Whitman Fail?Lack of customer service and knowledge of staffLast year I canceled my Ebay account because of repeated attempts to correct a problem with Ebay customer service. It started out that one of the vendors on the Ebay site took a payment from me, then rejected it...

Tags: Product marketing, Customer relationship management (CRM), Meg Whitman, user experience, Meg Whitman Fail, customer service, eBay Inc.

Discussion threads 2008-01-24

Additional Resources

BrandDoozie Is First-to-Market With Brand Marketing Platform

Within the competitive field of do-it-yourselfmarketing websites, BrandDoozie isthe first to provide a one-stop shop where small businesses can create afully branded system of marketing materials. "The premise was simple but the execution no small feat," commented Founderand CEO, Claude Prettyman. "It required three years of research...

Articles 2008-06-25

Software offers partner information management solution

Accessible in hosted model, Channeltivity v3.0 helps sales and channel management view their entire community through Partner Dashboard, which provides access to partner performance metrics, coverage maps, and historical information. From one centralized interface, channel manager can profile partners by region, track recruitment status and pipeline, assess technical qualifications, and...

Articles 2008-06-25

Adventist Health System Partners with TKG Healthcare Technologies to Enhance Registration Services

ORLANDO, Fla. -- TKG Healthcare Technologies announces it has signed an agreement with Adventist Health System AHS to provide RQi registration access software and services to 33 hospitals in nine states. RQi, or Registration Quality Improvement, will enable one of the country's largest nonprofit, faith-based healthcare systems to enhance admission...

Articles 2008-06-25

Unicon Upgrades Free Sakai Test Drive to Support Version 2.5

PHOENIX -- Unicon, Inc., the leading provider of open source enterprise portals, applications, and top end technology consulting for higher education, today announced an updated test drive program for the Sakai Collaboration and Learning Environment. This Unicon-hosted site allows colleges and universities to evaluate Sakai 2.5, the latest version of...

Articles 2008-06-25

iotum Talks Business with Calliflower Conference Calling

Open Beta Introduces a Fresh New Approach to Business Conversations OTTAWA -- iotum[TM] today launched the open beta of Calliflower, a visual conference calling service designed to meet the growing conferencing needs of business. As a result of iotum's positive experience with more than 200,000 users on Facebook,...

Articles 2008-06-25

Meebo Uses Equinix IBX Center to Deliver Live Communications Services With Highest Levels of Performance

Reliability and Access to Aggregation of Networks at Equinix Help Meebo Provide a Reliable and High Quality End-User Experience FOSTER CITY, Calif. -- Equinix, Inc. (NASDAQ:EQIX) the leading global provider of network-neutral data centers and Internet exchange services, announced today that Meebo, the Web's live communications platform, has...

Articles 2008-06-25

Colosa Brings Business Process Management to Red Hat Exchange

- Colosa's ProcessMaker joins Red Hat's trusted software network - CAMBRIDGE, Mass. -- Colosa, the producer of commercial open source workflow management software suite ProcessMaker, has joined Red Hat Exchange, the trusted open source software and partner network managed by Red Hat. The Red Hat Exchange...

Articles 2008-06-25

iZ3D 22-Inch Widescreen 3D Monitors Now Available at Amazon.com

iZ3D, LLC, designer, developer, and marketerof advanced 3D visualization systems, is pleased to announce that iZ3Dmonitors are now available at the global retail giant www.amazon.com . The 3D monitor replaces standard 2D monitorsand provides users an immersive 3D display viewing experience by offeringcommercial-grade image quality for gamers, movie buffs...

Articles 2008-06-25

SpiralFrog Signs Licensing Agreement with Innerground Music

NEW YORK -- SpiralFrog (www.spiralfrog.com), the free and legal ad-supported music experience, today announced a licensing agreement with Innerground Music. Tracks from Innerground Music founder DJ Marky and other influential artists such as DJ Patife, Bungle and Random Movement will be available on SpiralFrog. "The agreement with Innerground...

Articles 2008-06-24

Spb Software Collaborates with Toshiba to Create the Ultimate User Experience

ST. PETERSBURG, Russia, June 24 /PRNewswire/ -- Spb Software, the leading Windows Mobile applications vendor, is partnering with Toshiba Information Systems UK Ltd - Mobile Communications Division, to deliver the ultimate mobile device experience through the recently launched Toshiba Portege G810. The Portege G810 features the Spb Mobile Shell-based...

Articles 2008-06-24

"myDanner" Brings the Custom Footwear Experience to a New Level

From Concept to Completion, Customers Have the Opportunity to See their Boots Made in Danner's USA Factory PORTLAND, Ore. -- Danner, Inc., a subsidiary of LaCrosse Footwear, Inc. (Nasdaq/NMS: BOOT), a leading provider of branded work and outdoor footwear for expert users, today announced the launch of its...

Articles 2008-06-24

Cellfire Extends Mobile Coupon Leadership with Launch of Cellfire 3.0

Consumers Can Now "Clip" Coupons to Their Phone That They Discover In-Store, On-The-Go or Within Any Media Experience SAN JOSE, Calif., June 24 /PRNewswire/ -- Cellfire Inc., the only nationwide mobile coupon and discount offer service, today introduced Cellfire 3.0, the latest version of its mobile coupon...

Articles 2008-06-24

Performance Testing of Web 2.0 Apps Across the Internet Cloud Now as Easy as Flying a KITE - With Keynote Internet Testing Environment 2.0

* Keynote Customers Can Now Easily Record and Execute Web Transaction Tests on the Desktop and Upload Them to Keynote's On-Demand Global Test and Measurement Network to Assess the Performance Impact from the End User Perspective in Real Time * KITE 2.0 Enables IT Operations, QA and Web...

Articles 2008-06-24

SpiralFrog Signs Licensing Agreement with deeep.net/Mtunes

NEW YORK -- SpiralFrog (www.spiralfrog.com), the free and legal ad-supported music experience, today announced it has signed a licensing agreement with deeep.net/Mtunes, a leading independent digital music distribution company. Tens of thousands of songs from deeep.net/Mtunes labels in the genres of dance, lounge, world, jazz, classical and rock...

Articles 2008-06-24

Leading Photo-Sharing Service Launches Smilebox For Mac

Smilebox offers a compelling way to share photos and videos on the Mac and integrates seamlessly with iPhoto, iTunes and Photo Booth REDMOND, Wash., June 24 /PRNewswire/ -- Smilebox, Inc. (http://www.smilebox.com/), a leader in photo-sharing technology, today launched Smilebox for Mac giving Mac customers an easy and...

Articles 2008-06-24

Mobile Operator Optimus Selects Movial to Power Mass Market IP Communication PC Service

Movial Chosen for its Exceptional User Experience and Proven Ability to Generate More Communication HELSINKI, Finland -- Movial, the company that inspires rich, intuitive Internet experiences, today announced that Optimus, a leading mobile operator in Portugal Mobile Carrier of Sonaecom and partner of Orange group has launched a...

Articles 2008-06-24

CrowdGather, Inc. Announces Heather Schlegel as Director of Community Evangelism

WOODLAND HILLS, Calif. -- CrowdGather, Inc. (OTCBB: CRWG) today announced that Heather Schlegel has joined the company as Director of Community Evangelism. Schlegel will assume responsibility for the CrowdGather user experience, as well as the coordination of member and moderation services across the entire network. Heather Schlegel is...

Articles 2008-06-24

New Toshiba Satellite Laptops Loaded with Innovative Features and Unique Technologies

IRVINE, Calif. -- Toshiba's Digital Products Division DPD, a division of Toshiba America Information Systems, Inc., today announced the latest iteration of its popular Satellite[R] laptops with enhanced capabilities and features, providing cutting-edge technology to offer users a high-quality experience. The Toshiba Satellite P300, Satellite A300, Satellite M300...

Articles 2008-06-24

Macally Helps Customers Stay in Touch; Keep Peripherals in Reach

Macally Answers the Call for Functionality, Form and Price with Two New Products: IceCam2 for Video Chatting, Video Mail and Vblogs; TriHub 7 to Meet the Increasing Use of USB Peripherals ONTARIO, Calif. -- Macally, a world-class designer and manufacturer of next-generation mobile and in-home electronics, introduces its...

Articles 2008-06-24