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	<title><![CDATA[user experience Resources | BNET]]></title>
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	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to user experience]]></description>
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		<title><![CDATA[Did Meg Whitman Fail?]]></title>
		<link><![CDATA[http://www.bnet.com/5208-13077-0.html?forumID=1&threadID=1633&messageID=7031&start=0]]></link>
		<description><![CDATA[Did Meg Whitman Fail?Lack of customer service and knowledge of staffLast year I canceled my Ebay account because of repeated attempts to correct a problem with Ebay customer service.  It started out that one of the vendors on the Ebay site took a payment from me, then rejected it...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Thu, 24 Jan 2008 10:46:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/customer+service.html"><![CDATA[customer service]]></category>
		<category domain="http://resources.bnet.com/topic/ebay+inc..html"><![CDATA[eBay Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/meg+whitman.html"><![CDATA[Meg Whitman]]></category>
		<category domain="http://resources.bnet.com/topic/meg+whitman+fail.html"><![CDATA[Meg Whitman Fail]]></category>
		<category domain="http://resources.bnet.com/topic/user+experience.html"><![CDATA[user experience]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">EBAY</category>
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		<title><![CDATA[Pioneer Showcases New Flagship A/V Receiver Outfitted for High End Home Theater Performance Like Never Before]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2007_Sept_6/ai_n27366020]]></link>
		<description><![CDATA[DENVER -- At CEDIA Expo today, Pioneer Electronics USA Inc. unveils a new flagship A/V receiver; a sophisticated powerhouse that sets the benchmark for multi-channel sound in 1080p home theaters with pristine reproduction of emerging high resolution audio and high definition video formats. The Pioneer[R] Elite[R] SC-09TX A/V receiver features...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 06 Sep 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/receiver.html"><![CDATA[receiver]]></category>
		<category domain="http://resources.bnet.com/topic/user+experience.html"><![CDATA[user experience]]></category>
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		<title><![CDATA[Fast Talk: Home Improvement]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_kmfas/is_200612/ai_n18658544]]></link>
		<description><![CDATA[Genevieve Bell   Director, User Experience, Digital Home Group, Intel Corp.    Beaverton, Oregon   Bell, 39, is a native Australian whose ethnography work helps translate insights about human behavior into technology for   Intel   . She recently led a si Genevieve Bell...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 01 Dec 2006 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/home+improvement.html"><![CDATA[home improvement]]></category>
		<category domain="http://resources.bnet.com/topic/intel+corp..html"><![CDATA[Intel Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/user+experience.html"><![CDATA[User Experience]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">INTC</category>
		<category domain="tickers">INTC</category>
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		<title><![CDATA[Yahoo! Appoints Larry Tesler Head of User Experience and Design; Former Apple and Amazon.com Executive and Industry Luminary to Further Enhance One of the Most Successful User Experiences in the Industry]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_May_10/ai_n13680618]]></link>
		<description><![CDATA[SUNNYVALE, Calif. -- Yahoo! Inc., a leading global Internet company, today announced the appointment of Larry Tesler as vice president of Yahoo!'s User Experience and Design Group. In addition to his product role, Tesler will serve as a Research Fellow for Human-Computer Interaction within Yahoo! Research Labs. Tesler, 60, will...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 10 May 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/yahoo%2521+inc..html"><![CDATA[Yahoo! Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/user+experience.html"><![CDATA[User Experience]]></category>
		<category domain="http://resources.bnet.com/topic/amazon.com+inc..html"><![CDATA[Amazon.com Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/apple+inc..html"><![CDATA[Apple Inc.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AMZN</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AAPL</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">YHOO</category>
		<category domain="tickers">AMZN,AAPL,YHOO</category>
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		<title><![CDATA[ADC. (Products).]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb4962/is_200203/ai_n18156720]]></link>
		<description><![CDATA[ADC launched its Metrica Service Manager, a service quality  management solution that lets operators monitor the quality of the user  experience. ADO said Metrica Service Manager has been deployed on the  U.K.-based operator Orange's network. "We    ADC launched its Metrica Service Manager, a service...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 18 Mar 2002 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/adc+telecommunications+inc..html"><![CDATA[ADC Telecommunications Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/user+experience.html"><![CDATA[user experience]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ADCT</category>
		<category domain="tickers">ADCT</category>
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