BNET Industries
Last Fiscal Year Sales:$17.5M
- Private
- US
Dow Jones Description
Vertical Solutions, Inc. (VSI), is a leading developer of service management and sales force automation software. VSI's focus on the latest technologies allows for the improvement of software quality and implementation methodology across your enterprise. VSI's PowerHelp product suite stretch across the customer interaction spectrum, including call center, help desk, sales automation and field service products. VSI's mission is simple Develop world class software that allows companies to maximize their ability to provide service internally as well as externally.
Number of Employees 34
Peer Companies
NAICS Code Computer and Software Stores: 443120
Recent Events
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In-Sourcer Contact Centers of America Partners with Vertical Solutions Inc.
News & Analysis
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vertical solutions inc. - All News and Analysis
Vertical Solutions Positioned in the Magic Quadrant for Field Service Management
- 2009-06-11
Vertical Solutions, Inc. VSI, an award-winning developer of Service Management Solutions, announces that it has been positioned by Gartner, Inc. in its Magic Quadrant for Field Service Management (1). In business since 1986, VSI provides world-class software and services to customers around...
VAI Partners with 360 Vertical Solutions to Target Food Distribution Companies
- 2008-06-04
Relationship to Increase VAI's Visibility in Key Vertical Market RONKONKOMA, N.Y. -- VAI (Vormittag Associates, Inc.) (http://www.vai.net), a leader in enterprise solutions for the distribution, manufacturing, retail and service industries, and an IBM Premier Business Partner, today announced a partnership with Columbus, Georgia based 360 Vertical Solutions, LLC (http://www.360verticalsolutions.com)...
Vertical Solutions Positioned in the Magic Quadrant for Field Service Management, 2008
- 2008-06-04
Vertical Solutions, Inc. VSI, a leading developer of Service Management software, announces that it has been positioned by Gartner, Inc. in its Magic Quadrant for Field Service Management, 2008(1). The report states that "field service is increasingly viewed as an integral part of a unified customer strategy, improved over time...
A. O. Smith Water Products Company Wins WBR Service Award for Implementation of Vertical Solutions, Inc.'s PowerHelp
- 2008-05-06
Vertical Solutions, Inc. VSI, a leading developer of Service Management software, announces that its customer, A. O. Smith Water Products Company, has won the Worldwide Business Research WBR Service Award for Seamless Technology Implementation & Deployment to Increase Service and Support Levels. This is the third service award in six...
JEOL USA, Inc. Selects PowerHelp Software From Vertical Solutions, Inc. for Field Service Management
- 2008-03-12
Vertical Solutions, Inc. VSI, a leading developer of Service Management Software, announces that JEOL USA, Inc. has chosen VSI's PowerHelp product suite as a strategic corporate business system. The company, which supports 2,000 customers in the United States with 200 service technicians, will use PowerHelp to support its field service...
DPSciences Uses Vertical Solutions, Inc.'s PowerHelp CRM to Triple Manufacturer Maintenance Revenues
- 2007-05-22
Value-added reseller improves customer visibility and strengthens relationships by enhancing contract renewal process CINCINNATI -- Vertical Solutions, Inc. VSI, a leading developer of Customer Relationship Management software, announces that DPSciences DPS, a Cincinnati, OH-based value-added reseller, has used VSI's PowerHelp CRM to triple revenues from its manufacturer maintenance program....
HCL Technologies Launches Vertical Solutions for Microsoft Dynamics AX and Microsoft Dynamics CRM
- 2007-03-12
Two solutions available for the retail and financial services industries
A. O. Smith Chooses Vertical Solutions, Inc.'s PowerHelp CRM for Customer Service & Field Service
- 2007-02-27
Vertical Solutions, Inc. VSI, a leading developer of Customer Relationship Management software, announces that A. O. Smith Water Products Company has purchased VSI's PowerHelp CRM, a web-based suite of solutions that enable companies to completely manage their customer-support and field-service processes and enhance their ability to penetrate, retain, and manage...
Vertical Solutions, Inc.'s Customer GBC Wins 2006 CRM Innovator Award
- 2006-09-21
Vertical Solutions, Inc. VSI, a leading developer of Customer Relationship Management software, announces that its customer, General Binding Corp. GBC, a developer of document finishing equipment based in Northbrook, IL, has won the 2006 CRM Innovator Award from Gartner, Inc. This is the eighth annual presentation of the CRM Excellence...
Vertical Solutions Announces Focus on CRM Solution Development with Strategic Divestiture of IT Service Management Technology
- 2006-06-13
CINCINNATI -- PowerHelp IT technology sold to Mercury Interactive as part of $18.5 million aggregate deal; VSI will focus exclusively on developing PowerHelp CRM for external customer service and field service providers Vertical Solutions, Inc. VSI, a leading developer of IT Service Management and Customer Relationship Management software, announces...
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