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		<title><![CDATA[Becton Dickinson & Co. F4Q08 (Qtr. End 09/30/08) Conference Call Transcript]]></title>
		<link><![CDATA[http://www.bnet.com/2462-14046_23-246686.html]]></link>
		<description><![CDATA[ Question-and-Answer SessionThe floor is now open for questions. [Operator Instructions]. Our first question is coming from John Wood with Banc of America Securities. John Wood - Banc of America Securities Thanks a lot. John can debt and excess capital averages historical rates in this environment. John R. Considine -...]]></description>
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		<pubDate>Wed, 05 Nov 2008 14:01:21 -0800</pubDate>
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		<title><![CDATA[Scotiabank: Next Generation Contact Center]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=152338]]></link>
		<description><![CDATA[Scotiabank, the third-largest bank in Canada in terms of market capitalization and asset size, had delivered solid financial performance in the past decade. However, the vice chairman of Scotiabank's Domestic Bank realized that no single business unit was focused on the profitability and experience of its 5.46 million mass-market customers....]]></description>
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