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- Ethical Decision Making of HR Managers: Juxtaposing Ethical Egoism, the Interests of the Firm and Employees
- This paper examines ethical decision making of Human Resource HR managers. The paper reviews the international literature and examines ethical decision making from the perspectives of teleological, deontological and virtue ethics frameworks. It is found that organisational culture, pressures from senior managers, individual interests and career maximisation and individual altruism...
- White papers 2006-03-09
- Discovering and Articulating What Is Not Yet Known: Using Action Learning and Grounded Theory as a Knowledge Management Strategy
- This paper presents a conceptual construct for the discovery and articulation of emergent knowledge. The model is based on two widely accepted research methods, action learning and grounded theory, and introduces the role of the organizational knowledge facilitator. Essentially, the model allows organizations to gain practical and highly current experiential...
- White papers 2005-11-17
- Managing Neutrality and Impartiality in Workplace Conflict Resolution: The Dilemma of the HR Manager
- The interaction between conflict management and ethics in organisations occurs in a web of power relations, organisational structures and the often conflicting objectives of organisational competitiveness and workplace justice. Human Resource Management HRM policies and practices have been pivotal in managing this interface. Key to the role of the HR...
- White papers 2005-07-01
- Teaching IT Project Management to Postgraduate Business Students: A Practical Approach
- While most Information Systems IS professionals spend much of their time in the implementation or management of projects, the curriculum of university Information Technology IT courses does not always reflect this. While most university IT courses cover some aspects of project management, some do not go into this topic in...
- White papers 2005-05-31
- How Could Pay Practices in New Zealand Public Service Organisations Contribute to the Gender Pay Gap?
- This paper examines pay practices in selected Public Service organisations in New Zealand and analyses how those practices might lead to gender-based pay discrimination. It is found that there is a little awareness in the departments of potential gender biases in their pay systems and that departments have limited capabilities...
- White papers 2005-02-24
- New Technologies, Industry Developments And Emission Trends In Key Sectors: The Energy Sector
- Decarbonisation through efficiency improvements is the fundamental option for achieving environmentally compatible energy development. Efficiency improvements reduce most of the adverse environmental effects of energy, including greenhouse gas emissions, while they lead to lower primary energy inputs and therefore to lower fuel costs. This paper addresses non-transport energy-related activities including...
- White papers 2004-09-01
- Building Negotiation Decision Support Systems By Integrating Game Theory And Heuristics
- Negotiation is considered in general very context sensitive. Since the research laboratory has successfully developed decision support systems in Australian Family Law, the domain expertise are used to construct a variety of Family Law negotiation support systems. Family_Winner uses point allocation and heuristics to advice upon structuring the mediation process...
- White papers 2004-06-07
- Information Requirements for Customer Relationship Management: A Case Study in a New Zealand Bank
- Customer Relationship Management is gaining importance as a business strategy. It seeks to select, cultivate and manage the most profitable customer relationships with a view to increasing long-term profitability, through understanding customers' needs. This requires organisations to understand the information requirements of CRM implementation. Most published work to date focuses...
- White papers 2004-05-19
- Australian Pharmaceutical Pricing in a Global Context: Trends and Issues
- The publicly-funded Pharmaceutical Benefits Scheme PBS in Australia faces many of the same cost pressures being experienced in other countries, with real growth running at over 8% per annum. A simplistic analysis suggests that much of the PBS growth is caused by increasing drug prices, particularly for newer drugs. This...
- White papers 2004-02-01
- Ethics, Conflict and Human Resource Managers in the New Economy
- The interaction between conflict management and ethics in organisations occurs within a complex web of power relations, organisational structure and belief systems. Added to this have been the significant reforms organisations have undertaken in order to remain competitive in increasingly globalised markets. The role of Human Resource Management HRM policies...
- White papers 2004-01-01
- Tunnel Vision: Limited Use Of Human Resource Information Systems (HRIS)
- This paper presents a review of the literature on the uses and potential uses of Human Resource Information Systems HRIS from administrative to strategic purposes. It focuses on the fact that these systems are largely restricted to administrative use and this is exemplified through two case studies. There is considerable...
- White papers 2003-08-01
- Ethical Issue in Workplace ADR
- This paper examines some ethical issues that arise in workplace relations, as they can be seen in a case study of enterprise bargaining in a small Victorian firm. The case revolves around negotiations over a log of claims in 2001. Several specific ethical issues arose out of mediation by a...
- White papers 2003-08-01
- ADR and Workplace Justice: Just Settlement?
- Alternative Dispute Resolution has been deployed by an increasing number of workplaces since the late 1980s in Australia. Dispute resolution processes not only aim to settle disputes but, presumably, to also deliver justice. This paper describes the findings of three case studies in which ADR professionals were engaged to resolve...
- White papers 2003-07-01
- The Emergence of Private ADR in Australian Workplaces
- This paper examines the emergence of private Alternative Dispute Resolution ADR in Australian workplaces through two surveys and three case studies. The surveys demonstrate the uptake of private ADR has been slow although most practitioners describe their business as growing. The case studies illustrate deficiencies in the conduct of ADR...
- White papers 2003-06-01
- The Rhetoric and Reality of Workplace Mediation
- Three mediator dilemmas emerging from the critical literature on alternative dispute resolution were explored in this study of workplace mediation. The paper found that most surveyed practitioners and industrial relations experts believed that mediators would take measures to circumvent the dilemmas, should they arise. These measures include applying appropriate standards...
- White papers 2003-01-01
- Alternative Dispute Resolution at Metals: A Case of Mistaken Identities
- Since the late 1980s, in response to an increase in workplace bargaining in Australia, companies have relied more on their internal grievance procedures to resolve disputes than seeking resolution of these matters in the industrial tribunals. However, resolving matters within the organisation is not always straightforward, particularly when disputes involve...
- White papers 2002-11-01
- Competition and Drug Pricing in the PBS: An Economic Interpretation
- The paper will describe and attempt to assess some of the evidence in relation to six hypotheses. It is very preliminary. In its subsequent development it will attempt to pull together evidence from international sources and other Australian studies, from case studies and from analyses of various data sources, to...
- White papers 2002-08-01
- Facilitation in the Workplace: Two Exploratory Case Studies
- The process of decentralisation of industrial relations in Australia has led to an increased focus on industrial relations negotiations and dispute resolution at individual workplaces and away from industrial tribunals. Since the advent of enterprise bargaining in 1991, agreements are increasingly negotiated at the workplace rather than head office level....
- White papers 2001-07-01
- Internet Marketing and Society
- Modern marketing starts with the first impression of the product or service that will be exchanged. It includes making choices about how to develop or present that product or service and then considers the support required after the sale is made. The use of the internet, including internet marketing, has...
- White papers 2000-10-01
Additional Resources
- PANE CRAZY
- A SLEEP-deprived woman has slept through bombs going off during the Troubles but she can't cope with living in the flight path of George Best City Airport because of the unrelenting roar of at least 72 aircraft a day. Fiona McKinley, spokeswoman for Belfast City Airport...
- Articles 2008-06-22
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