Resources

1 Resources for

vipul agrawal

Winning in the Aftermarket: The Idea in Brief In many industries--automotive, consumer electronics, home appliances--the after-sales service market has ballooned to four to five times the size of the original equipment business. And the aftermarket is a high-margin cash cow: in...; Tags: Services, Aftermarket, Vipul Agrawal, Narendra Agrawal, Morris A. Cohen, In Brief, Harvard Business Review, Management, Business Operations, Operational Planning, Sales, Manufacturing, Software, Enterprise Software, Workforce Management, Human Resources, Strategy, Asset Management, Telecom & Utilities, Sales Strategy, Product, Customer, Service, Service Product, Performance Management, Supply Chain Management (SCM), Aerospace & Defense; Articles 2008-02-13

Curveball: The Idea in Brief You've executed a brilliant new strategy--but your competitors are catching on. How to get them off your scent? Stalk recommends throwing curveball strategies: clever moves that get competitors looking the other way...; Tags: Business Operations, Operational Planning, Sales, Strategy, Asset, Competitor, JetStar, DiaDevice, Sales Strategy, Asset Management, Sales Force Management, Management, Harvard Business Review, In Brief, Canon Inc., George Stalk, Jr.; Articles 2008-04-14
MCA Solutions' Founders Emphasize the Value of the Aftermarket In the Harvard Business Review; MCA Innovators Map Out Key Steps to After-Sales Service, Support and Success: PHILADELPHIA -- MCA Solutions' co-founders, Dr. Morris Cohen and Dr. Vipul Agrawal, are driving new innovation in after-market service and support, sharing their research and analysis in an article called "Winning in the Aftermarket," featured in this month's issue of the Harvard Business Review.; Tags: Harvard Business Review; Research articles 2006-05-09