web technology and crisis communication

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Crisis Communications - The Importance of Inbound Messaging

Never has the need for a crisis communications strategy been as crucial as it is in contemporary times. The catastrophic events of the previous years have shown that relying solely on traditional communications tools for contacting employees, customers and other constituents in a time of need is not enough for...

Tags: Corporate communications, crisis communication, messaging

White papers 2006-08-11

Crisis Communications: The New Economy Way!

Call it a tryst with destiny! Firstly the floods lashed the city and this looks like it is going to become an annual event; then disturbances took place in the city following some untoward incident by sections of a political party. Now it's the serial bomb blasts. Mumbai has had...

Tags: Corporate communications, crisis communication

White papers 2006-07-14

Crisis Communications and Disaster Response

Events such as terrorist acts, hurricanes and power outages have shown people that interruptions in one's business, not to mention one's daily life, is never far away. Even the best-thought-out disaster-response plans are inadequate if they don't include effective means of communicating to first responders, citizens and emergency operations centers.

Tags: Corporate communications, crisis communication

White papers 2006-04-01

Crisis Communications: Get It Right - The First Time

The tragedy at the Sago Mine near Tallmansville, WV on January 3, 2006 and the rumors that followed highlight the criticality of communications in a business continuity plan. It also points out that no matter what the news, timing can turn an event into a "Lose-lose" situation. One of the...

Tags: Corporate communications, Business security, crisis communication, business continuity planning, business continuity

White papers 2006-01-27

Additional Resources

Junk e-mail clogs productivity

If time is money, the average e-mail user has spent a small fortune dealing with the No. 1 nuisance of modern communication: spam. Even when users immediately delete junk e-mail, sifting through the sheer volume of the unsolicited messages can cost a staggering amount of time. For...

Articles 2008-05-27

Information Technology Industry: Spamalot

If time is money, the average e-mail user has spent a small fortune dealing with the No. 1 nuisance of modern communication: spam. Even when users immediately delete junk e-mail, sifting through the sheer volume of the unsolicited messages can cost a staggering amount of time. For...

Articles 2008-05-26

ESi to Host Fourth Annual WebEOC User Conference April 14-18 in Boston

"The Power of Community - Realized" AUGUSTA, Ga. -- ESi[R], the global leader in crisis information management technology, recently announced that it will host the fourth annual WebEOC[R] user conference April 14-18 at the Renaissance Boston Waterfront Hotel. The conference will feature workshops and training sessions...

Articles 2008-02-28

ESi Unveils WebEOC 7 for Emergency Communications

Wireless News02-28-2008ESi Unveils WebEOC 7 for Emergency CommunicationsWIRELESS NEWS-February 28, 2008-ESi Unveils WebEOC 7 for Emergency Communications C2008 10Meters - http://www.10meters.com ESi, a global crisis information management solutions provider, announced the release of WebEOC 7, the latest version in its product suite of emergency communications software. Equipped with new...

Articles 2008-02-28

ESi Launches the Next Step in Emergency Communications

WebEOC 7 Delivers Enhanced Capabilities Though Improved User Interface, Mapping Features and Cross-Browser Functionality AUGUSTA, Ga. -- ESi[R], the global crisis information management solutions provider, today announced the release of WebEOC[R] 7, the latest version in its product suite of emergency communications software. Equipped with new powerful technology...

Articles 2008-02-25

Affordable New Emergency Alert System Fills Higher Ed Market Gap, Saves Tens of Thousands of Dollars for Smaller Campuses

ARLINGTON, Texas -- For the past eight months, smaller colleges and universities nationwide have been searching for campus-wide text-messaging notification systems that they can afford, to keep their students and staff safe in the event of a Virginia Tech-like crisis. With the release of School System Alert (http://www.SSAlert.com), higher education...

Articles 2008-01-04

Food safety, crisis communications tools win chains' attention

In the aftermath of high-visibility foodborne illness outbreaks during the past 18 months, some restaurant chains are achieving enhanced food safety or improved crisis communications by leveraging technology that might not immediately come to mind for those purposes. The Web-based Instill Quality & Compliance Management system being used by the...

Articles 2007-11-12

Credit Collections: Fair Isaac, Online Resources Are at the Door

The credit clock is ticking along toward full-blown crisis, if it isn't already there. The table is set for technology firms looking to win business from creditors who are hungry for new debt collection and management solutions. One of the early movers is Online Resources, which is partnering...

Articles 2007-10-01

Ed Schipul to Speak at Bulldog Reporter's Media Relations Summit 2007

With social media commanding greaterattention and respect in public relations circles, Ed Schipul will discusshow PR counselors can sort through the latest media tools and discover themost effective technology for their organization. Schipul, CEO of Schipul -The Web Marketing Company ( www.schipul.com ), is scheduled to speak atBulldog Reporter's Media...

Articles 2007-05-29

Computerised cognitive behavioural therapy (CCBT) in Singapore--a nursing anti-depression mental health promotion initiative.(focus: Community/Outreach)

Suicide is not a new phenomenon in Singapore, and similar to other populations there has been a noticeable increase in suicide rates occurring since the late 1970s. Singapore has a dominant tertiary medical model of care delivery for mental illness and a developing model of community...

Articles 2007-05-01

ESi(R) and EMSystem(R) to Collaborate on WebEOC Health(TM)

To: TECHNOLOGY EDITORS Contact: Anne Murray Sims, ESi Communications Director, +1-706-823-1958, asims@esi911.com , or Andy Nunemaker, CEO of EMSystem, +1-414-721-9702, anunemaker@emsystem.com AUGUSTA, Ga., April 2 /PRNewswire/ -- WebEOC Health, a WebEOCRsystem specifically designed to manage and communicate healthinformation in real time, will be available later this year, thanksto a...

Articles 2007-04-02

City partners with local business for disaster preparedness.(THE BUZZ: Tips, rumors & miscellaneous pieces of business information)

The City of Bellingham recently launched a new crisis communications Web site to keep citizens and employees informed during city emergency incidents. City officials invite service providers to register to provide emergency contractor services during a disaster. The Public Information Emergency Response PIER...

Articles 2006-09-01

EXPERTS EXTOL TRANSPORT UPGRADE PROGRESS

According to news.gov.hk: The Transport Advisory Committee haspraised the Government's progress in implementing the recommendationsof the Task Force on Emergency Transport Co-ordination. At thecommittee's meeting today, its chairman Teresa Cheng said goodprogress has been made to refine and align the crisis managementarrangements, enhance communication and co-ordination both within andbetween departments,...

Articles 2006-03-14

HONG KONG: EXPERTS EXTOL TRANSPORT UPGRADE PROGRESS.

According to news.gov.hk: The Transport Advisory Committee has praised the Government's progress in implementing the recommendations of the Task Force on Emergency Transport Co-ordination. At the committee's meeting today, its chairman Teresa Cheng said good progress has been made to refine and align the crisis management...

Articles 2006-03-14

Keeping JIT Afloat With Technology

iSIGHT Editor's Note: This is the second in a two-part commentary examining the vulnerability of just-in-time movements. The first part appeared in the Dec. 19 issue of iTECH. When Hurricane Katrina ripped through the Gulf Coast early this fall, FedEx crisis managers discovered their cellphones were not working. The storm's...

Articles 2006-02-20

Industry's technology web supports nation in crisis

NEW YORK -- If any recent event demonstrated the power of the chain drug industry's technological might, it was the disaster wrought early last month by Hurricane Katrina. Given the rapid and stunningly effective response the storm generated among a slew of competing but high-tech retail pharmacy providers,...

Articles 2005-10-10