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	<title><![CDATA[web-based collaboration Resources | BNET]]></title>
	<link><![CDATA[http://resources.bnet.com/topic/web-based+collaboration.html]]></link>
	<description><![CDATA[White papers, case studies, business articles, and blog posts relating to web-based collaboration]]></description>
	<s:counts start="0" returned="20" found="57" />
	<language>en-us</language>
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		<title><![CDATA[Strategies for Developing a Highly Collaborative Support Environment]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1122761]]></link>
		<description><![CDATA[Web collaboration has emerged from the economic ashes of 2009 as a bright new support tool with a compelling ROI. It's no wonder: Web collaboration benefits for technical support include improved service levels, reduced operational costs and an impressive competitive advantage.    View this TechRepublic Webcast to hear...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Wed, 26 Aug 2009 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://resources.bnet.com/topic/web.html"><![CDATA[Web]]></category>
		<category domain="http://resources.bnet.com/topic/web-based+collaboration.html"><![CDATA[Web-based Collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/environment.html"><![CDATA[Environment]]></category>
		<category domain="http://resources.bnet.com/topic/collaboration.html"><![CDATA[Collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/roi%252ftco.html"><![CDATA[Roi/Tco]]></category>
		<category domain="http://resources.bnet.com/topic/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://resources.bnet.com/topic/managerial+accounting.html"><![CDATA[Managerial Accounting]]></category>
	</item>
	<item>
		<title><![CDATA["Effective Team Collaboration Made Simple"]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1115635]]></link>
		<description><![CDATA[Having a seamless collaboration environment is crucial now that work is increasingly global and outsourced to external parties. One of the benefits of virtual teams is that you can bring in new members from anywhere in the organization as required by the project. However, you need to ensure that everyone...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 01 Jun 2009 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/team.html"><![CDATA[Team]]></category>
		<category domain="http://resources.bnet.com/topic/web-based+collaboration.html"><![CDATA[Web-based Collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/environment.html"><![CDATA[Environment]]></category>
		<category domain="http://resources.bnet.com/topic/lumo+research.html"><![CDATA[Lumo Research]]></category>
		<category domain="http://resources.bnet.com/topic/team+collaboration.html"><![CDATA[Team Collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/collaboration.html"><![CDATA[Collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/team+management.html"><![CDATA[Team Management]]></category>
		<category domain="http://resources.bnet.com/topic/management.html"><![CDATA[Management]]></category>
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	<item>
		<title><![CDATA[All Together Now!]]></title>
		<link><![CDATA[http://blogs.bnet.com/teamwork/?p=137]]></link>
		<description><![CDATA[In hotels, conference centers and exhibition halls all over the world, people just like us conduct summits and symposia to discuss what we will be doing in the next five years. Free buffets are consumed, PowerPoint presentations endured and conclusions drawn. Often these conclusions are a bit overstated, more rarely...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 09 Nov 2007 14:04:56 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/adobe+systems+inc..html"><![CDATA[Adobe Systems Inc.]]></category>
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		<category domain="http://resources.bnet.com/topic/online+collaboration.html"><![CDATA[Online Collaboration]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">ADBE</category>
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		<category domain="tickers">ADBE,CSCO</category>
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		<title><![CDATA[Sage Software and Citrix Deliver Remote Desktop Access and Web Collaboration Tools to Small Businesses]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_pwwi/is_200710/ai_n21046455]]></link>
		<description><![CDATA[Teaming with Citrix Online, a division of Citrix Systems, Inc. (NASDAQ: CTXS), and a widely recognized leader in remote access and web collaboration services, Sage Software announced today the launch of Peachtree Remote Access powered by GoToMyPC® and Peachtree Online Meeting powered by GoToMeeting®. ]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 15 Oct 2007 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/citrix+systems+inc..html"><![CDATA[Citrix Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/peachtree.html"><![CDATA[Peachtree]]></category>
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		<category domain="http://resources.bnet.com/topic/small+business.html"><![CDATA[small business]]></category>
		<category domain="http://resources.bnet.com/topic/web.html"><![CDATA[Web]]></category>
		<category domain="http://resources.bnet.com/topic/web-based+collaboration.html"><![CDATA[Web-based collaboration]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">CTXS</category>
		<category domain="tickers">CTXS</category>
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	<item>
		<title><![CDATA[Creating Content Collaboratively on the Web]]></title>
		<link><![CDATA[http://www.bnet.com/5208-13056-0.html?forumID=1&threadID=558&messageID=2040&start=0]]></link>
		<description><![CDATA[Creating Content Collaboratively on the WebWhat to AvoidI couldn't agree anymore with avoiding the wrong version.Microsoft Word's track changes feature does a good job of this, but when you're passing a file around via email the room for error increases.Web based collaboration is becoming a popular tool to help avoid...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 26 Jun 2007 08:33:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/creating+content.html"><![CDATA[Creating Content]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+word.html"><![CDATA[Microsoft Word]]></category>
		<category domain="http://resources.bnet.com/topic/web.html"><![CDATA[Web]]></category>
		<category domain="http://resources.bnet.com/topic/web-based+collaboration.html"><![CDATA[Web-based collaboration]]></category>
	</item>
	<item>
		<title><![CDATA[Interwise Completes Integration of Live Web Collaboration with EMC Documentum eRoom; Company to Showcase New Capabilities at EMC Momentum 2005 in Las Vegas, October 24-27]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Oct_24/ai_n15730073]]></link>
		<description><![CDATA[CAMBRIDGE, Mass. -- InterwiseR Inc., announced today the completion of integration between Interwise ECP ConnectR, a live, integrated voice, Web and video conferencing solution for enterprises and EMC Documentum eRoom, a Web-based collaborative workspace. Interwise will showcase the integration at the EMC Documentum User Conference, Momentum Las Vegas 2005, to...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Mon, 24 Oct 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/collaboration.html"><![CDATA[collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/documentum.html"><![CDATA[Documentum]]></category>
		<category domain="http://resources.bnet.com/topic/emc+corp..html"><![CDATA[EMC Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/eroom.html"><![CDATA[eRoom]]></category>
		<category domain="http://resources.bnet.com/topic/interwise.html"><![CDATA[Interwise]]></category>
		<category domain="http://resources.bnet.com/topic/web-based+collaboration.html"><![CDATA[Web-based collaboration]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">EMC</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ERMS</category>
		<category domain="tickers">EMC,ERMS</category>
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		<title><![CDATA[GlowPoint and WebEx Team to Offer Comprehensive Video Communication and Web Collaboration Solution; WebEx Online Meeting Capabilities Integrated into Sony's IVE Mobile Desktop Video Service powered by GlowPoint]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Oct_5/ai_n15662135]]></link>
		<description><![CDATA[HILLSIDE, N.J. & SANTA CLARA, Calif. -- Glowpoint, Inc. (Nasdaq: GLOWE), the world's leading broadcast quality IP-based video communications service provider, and on-demand collaborative applications provider WebEx Communications (Nasdaq: WEBX), today announced that they have entered into an agreement to create a comprehensive video communications and data collaboration solution for...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 05 Oct 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/glowpoint+inc..html"><![CDATA[GlowPoint Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/online+meeting.html"><![CDATA[online meeting]]></category>
		<category domain="http://resources.bnet.com/topic/sony+corp..html"><![CDATA[Sony Corp.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">GLOW</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">SNE</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">WEBX</category>
		<category domain="tickers">GLOW,SNE,WEBX</category>
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	<item>
		<title><![CDATA[Measuring The True Business Benefits Of Web Collaboration: Demystifying The Productivity Paradox]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=317234]]></link>
		<description><![CDATA[Nowadays business environment, equipping information workers with the right tools to do their jobs is a fundamental element for maintaining competitive advantage. Organizations are striving to achieve global connectivity in a dynamic environment where travel is becoming more difficult and expensive, employees are more dispersed, and business boundaries are constantly...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 01 Oct 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/web.html"><![CDATA[Web]]></category>
		<category domain="http://resources.bnet.com/topic/web-based+collaboration.html"><![CDATA[Web-based Collaboration]]></category>
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		<category domain="http://resources.bnet.com/topic/roi.html"><![CDATA[ROI]]></category>
		<category domain="http://resources.bnet.com/topic/frost+%2526+sullivan.html"><![CDATA[Frost & Sullivan]]></category>
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		<category domain="http://resources.bnet.com/topic/collaboration.html"><![CDATA[Collaboration]]></category>
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	</item>
	<item>
		<title><![CDATA[Windows IT Pro Names Citrix GoToMeeting Corporate Number One in Web Collaboration Category; Citrix Wins Readers' Choice Award for Second Consecutive Year]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_Sept_1/ai_n15337551]]></link>
		<description><![CDATA[SANTA BARBARA, Calif. -- Penton Media's Windows IT Pro announced today that CitrixR GoToMeetingTM Corporate from the Online Group of Citrix Systems, Inc. (Nasdaq:CTXS), the global leader in access infrastructure solutions, received its Readers' Choice Award for Best Collaboration Solution. The award, which appears in the September issue, lauds Citrix...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 01 Sep 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/citrix+systems+inc..html"><![CDATA[Citrix Systems Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://resources.bnet.com/topic/web.html"><![CDATA[Web]]></category>
		<category domain="http://resources.bnet.com/topic/web-based+collaboration.html"><![CDATA[Web-based collaboration]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">CTXS</category>
		<category domain="tickers">CTXS</category>
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	<item>
		<title><![CDATA[AdventNet Introduces Zoho Virtual Office; Web-Based Collaboration Software Allows Several Users to Work on Projects From Remote Locations]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_August_9/ai_n14873380]]></link>
		<description><![CDATA[PLEASANTON, Calif. -- AdventNet today announced the release of Zoho Virtual Office -- a web-based, groupware and collaboration software for Linux and Windows. The need for collaboration is essential in today's work environment, as a number of workers tend to be in remote locations. Companies understand that team collaboration is...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 09 Aug 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/adventnet+inc..html"><![CDATA[AdventNet Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/collaboration.html"><![CDATA[collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/web-based+collaboration.html"><![CDATA[Web-based collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Leveraging Real-Time Web Collaboration to Improve Your Sales Process]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=168006]]></link>
		<description><![CDATA[Nearly every business would like to increase their revenues while holding the line on expenses. Many are doing just that by integrating real-time Web collaboration solutions into their sales process. Web collaboration support for sales-centric business processes is creating a new dimension. When a sales organization embraces Web meetings, the...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 29 Jun 2005 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/web.html"><![CDATA[Web]]></category>
		<category domain="http://resources.bnet.com/topic/web-based+collaboration.html"><![CDATA[Web-based Collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/webex+communications+inc..html"><![CDATA[WebEx Communications Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/sales+process.html"><![CDATA[Sales Process]]></category>
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		<category domain="http://resources.bnet.com/topic/collaboration.html"><![CDATA[Collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/channel+management.html"><![CDATA[Channel Management]]></category>
		<category domain="http://resources.bnet.com/topic/sales.html"><![CDATA[Sales]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">WEBX</category>
		<category domain="tickers">WEBX</category>
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		<title><![CDATA[KANA Named a Leader in Independent Analyst Firm's eService Report, KANA Received High Scores in eService Strategy and Web Collaboration]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_March_30/ai_n13490125]]></link>
		<description><![CDATA[MENLO PARK, Calif. -- KANA Software, Inc. (NASDAQ: KANA), a leading provider of Service Resolution Management SRM solutions, today announced it is positioned as a leader in The Forrester Wave: eService, Q1 2005, Forrester Research, Inc., March 2005. The company was one of a select group of vendors asked to...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 30 Mar 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/kana+software+inc..html"><![CDATA[Kana Software Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/leader.html"><![CDATA[leader]]></category>
		<category domain="http://resources.bnet.com/topic/web.html"><![CDATA[Web]]></category>
		<category domain="http://resources.bnet.com/topic/web-based+collaboration.html"><![CDATA[Web-based collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">KANA</category>
		<category domain="tickers">KANA</category>
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	<item>
		<title><![CDATA[IRS Empowers Workforce for Modernization of Nation's Tax Collection Agency with Centra-powered Web Collaboration]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2005_March_29/ai_n13481649]]></link>
		<description><![CDATA[LEXINGTON, Mass. -- IRS Leverages Centra for Real-time Online Meetings, and Just-in-time Employee Training; More Than 2.5 Million Dollars Saved in Travel-related and Telecommunications Costs]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 29 Mar 2005 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/centra+software.html"><![CDATA[Centra Software]]></category>
		<category domain="http://resources.bnet.com/topic/internal+revenue+service.html"><![CDATA[Internal Revenue Service]]></category>
		<category domain="http://resources.bnet.com/topic/web.html"><![CDATA[Web]]></category>
		<category domain="http://resources.bnet.com/topic/web-based+collaboration.html"><![CDATA[Web-based collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/workforce.html"><![CDATA[workforce]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[GlowPoint Announces Web Collaboration Suite for Video Communications]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2004_Nov_17/ai_n6363655]]></link>
		<description><![CDATA[HILLSIDE, N.J. -- "All You Can Share" Plans Extend Unlimited Usage Value for GlowPoint Customers]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 17 Nov 2004 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/glowpoint+inc..html"><![CDATA[GlowPoint Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/video.html"><![CDATA[video]]></category>
		<category domain="http://resources.bnet.com/topic/web.html"><![CDATA[Web]]></category>
		<category domain="http://resources.bnet.com/topic/web-based+collaboration.html"><![CDATA[Web-based collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">GLOW</category>
		<category domain="tickers">GLOW</category>
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	<item>
		<title><![CDATA[China's largest commercial bank selects Polycom for company-wide video conferencing Network.(Broadband)(Brief Article)]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_hb6531/is_200308/ai_n25885480]]></link>
		<description><![CDATA[Polycom Inc., the world's leader in video and voice  conferencing, conference bridges, and integrated web collaboration  solutions, announced that Industrial and Commercial Bank of China  ICBC, China's largest commercial bank, has implemented a  compa  Polycom Inc., the world's leader in video and voice  conferencing,...]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Fri, 01 Aug 2003 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/broadband.html"><![CDATA[broadband]]></category>
		<category domain="http://resources.bnet.com/topic/polycom+inc..html"><![CDATA[Polycom Inc.]]></category>
		<category domain="http://resources.bnet.com/topic/video.html"><![CDATA[video]]></category>
		<category domain="http://resources.bnet.com/topic/web-based+collaboration.html"><![CDATA[Web-based collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">PLCM</category>
		<category domain="tickers">PLCM</category>
	</item>
	<item>
		<title><![CDATA[Centra Software and Caption Colorado Partner to Provide Deaf and Hearing Impaired Populations with Access to Real-time, Online Web Collaboration]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2003_April_8/ai_99744835]]></link>
		<description><![CDATA[Business Editors/High-Tech Writers]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 08 Apr 2003 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/centra+software.html"><![CDATA[Centra Software]]></category>
		<category domain="http://resources.bnet.com/topic/collaboration.html"><![CDATA[collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/microsoft+access.html"><![CDATA[Microsoft Access]]></category>
		<category domain="http://resources.bnet.com/topic/web-based+collaboration.html"><![CDATA[Web-based collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[Wells Fargo Becomes First Financial Institution to Provide High-Tech, High-Touch Customer Service Through Web Collaboration on Its Web Site]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2003_Feb_20/ai_97870178]]></link>
		<description><![CDATA[Business Editors]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Thu, 20 Feb 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/web.html"><![CDATA[Web]]></category>
		<category domain="http://resources.bnet.com/topic/web-based+collaboration.html"><![CDATA[Web-based collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/web+site.html"><![CDATA[Web site]]></category>
		<category domain="http://resources.bnet.com/topic/wells+fargo+%2526+co..html"><![CDATA[Wells Fargo & Co.]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">WFC</category>
		<category domain="tickers">WFC</category>
	</item>
	<item>
		<title><![CDATA[Epicor Uses Centra-Powered Web Collaboration to Drive Interactive Marketing Events and Customer Outreach Programs]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2003_Feb_18/ai_97752710]]></link>
		<description><![CDATA[Business Editors/High-Tech Writers]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 18 Feb 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/centra+software.html"><![CDATA[Centra Software]]></category>
		<category domain="http://resources.bnet.com/topic/epicor+software+corp..html"><![CDATA[Epicor Software Corp.]]></category>
		<category domain="http://resources.bnet.com/topic/web.html"><![CDATA[Web]]></category>
		<category domain="http://resources.bnet.com/topic/web-based+collaboration.html"><![CDATA[Web-based collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">EPIC</category>
		<category domain="tickers">EPIC</category>
	</item>
	<item>
		<title><![CDATA[Teradata Education Network Improves Customer Satisfaction, Retention Rates Through Centra Web Collaboration; Centra ASP Service Cited for its Flexibility and Administrative Ease of Use]]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2003_Jan_22/ai_96692253]]></link>
		<description><![CDATA[Business Editors/High-Tech Writers]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Wed, 22 Jan 2003 00:00:00 -0800</pubDate>
		<category domain="http://resources.bnet.com/topic/centra+software.html"><![CDATA[Centra Software]]></category>
		<category domain="http://resources.bnet.com/topic/collaboration.html"><![CDATA[collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/customer+satisfaction.html"><![CDATA[customer satisfaction]]></category>
		<category domain="http://resources.bnet.com/topic/ease+of+use.html"><![CDATA[ease of use]]></category>
		<category domain="http://resources.bnet.com/topic/teradata.html"><![CDATA[Teradata]]></category>
		<category domain="http://resources.bnet.com/topic/web-based+collaboration.html"><![CDATA[Web-based collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
	</item>
	<item>
		<title><![CDATA[AXA Financial Employs Centra's Web Collaboration Platform to Power its `Real-Time Enterprise']]></title>
		<link><![CDATA[http://findarticles.com/p/articles/mi_m0EIN/is_2002_Oct_1/ai_92278534]]></link>
		<description><![CDATA[Business/Technology Editors]]></description>
		<s:doctype><![CDATA[Research articles]]></s:doctype>
		<pubDate>Tue, 01 Oct 2002 00:00:00 -0700</pubDate>
		<category domain="http://resources.bnet.com/topic/centra+software.html"><![CDATA[Centra Software]]></category>
		<category domain="http://resources.bnet.com/topic/collaboration.html"><![CDATA[collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/web-based+collaboration.html"><![CDATA[Web-based collaboration]]></category>
		<category domain="http://resources.bnet.com/topic/.html"><![CDATA[]]></category>
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