BEDFORD, Mass. -- EmpirixR Inc., the leading provider of testing and monitoring solutions for VoIP, contact center and Web technologies, announced today the results of a survey conducted at the recent Annual Call Center Exhibition ACCE conference on call center technology and management. The survey focused on the impact that...
BEDFORD, Mass. -- EmpirixR Inc., the leading provider of testing and monitoring solutions for VoIP, contact center and Web technologies, is sponsoring a CMP webcast focused on Key Performance Indicators KPIs. Designed to help contact center managers better understand how to measure performance of self-service systems, the webcast entitled "How...
MOUNTAIN VIEW, Calif. -- NuasisTM Corporation, the IP contact center company, announces that online registration is open for next week's webcast titled "Meeting the Challenge of IP-based Contact Centers" featuring expertise from Gartner Dataquest.
MOUNTAIN VIEW, Calif. -- NuasisTM Corporation, the IP contact center company, announces that online registration is now open for a three-part webcast series titled "Customers Rave About VoIP Success in the Contact Center." The three-part series will feature Nuasis customers who have implemented IP technology within the past two years...
LONDON & BEDFORD, Mass. -- Speakers provide best practices for taking control of self-service application performance through proactive monitoring and management
Webcast Topic: 'Trust is Dead: How to revive customer loyalty in today's economy' VANCOUVER, BRITISH COLUMBIA, Sep 10, 2002 CCNMatthews via COMTEX -- Pivotal Corporation and Cap Gemini Ernst & Young present 'Trust is Dead: How to Revive Custome Webcast Topic: 'Trust is Dead: How to...
eGain Communications Corporation (OTCBB: EGAN), a provider of customer service and contact center software forin-house or on-demand deployment, will announce financial results for thefirst quarter ended September 30, 2008 on Thursday, November 6, 2008 afterthe close of market. eGain management will host a conference call that day to discuss theresults...
NEW YORK, Oct. 24 /PRNewswire/ -- Verizon Communications Inc. will report third-quarter 2008 earnings on Monday, Oct. 27. Verizon executives will present results on a webcast beginning 8:30 a.m. Eastern time. Access instructions and presentation materials, including Verizon's earnings release, will be available by 7:30 a.m. on...
NEW YORK, Sept. 17 /PRNewswire/ -- Denny Strigl, president and chief operating officer of Verizon Communications Inc. , will speak at the Goldman Sachs Communacopia XVII Conference here on Thursday, Sept. 18. His presentation will be webcast beginning at approximately 1:10 p.m. Eastern time on Verizon's Investor Relations...
HOUSTON -- INX Inc., (NASDAQ:INXI), a leading provider of IP network communications and data center solutions, announced today that its Chairman & CEO, James Long, is scheduled to present at Merriman Curhan Ford's 5th annual Investor Summit in San Francisco on September 15, 2008 at 11:45AM. The conference...
eGain Communications Corporation (OTCBB: EGAN), a provider of customer service and contact center software forin-house or on-demand deployment, will announce financial results for thequarter and fiscal year ended June 30, 2008 on Monday, September 15, 2008after the close of market. eGain management will host a conference call that day to...
CUPERTINO, Calif. -- Verigy (NASDAQ:VRGY), a premier semiconductor test company, today announced its Analyst Event scheduled for Tuesday, July 15, 2008. The event will be held in Room 121, North Hall, at the Moscone Convention Center located at 747 Howard Street, San Francisco, California, from 9:30 a.m. to 10:30 a.m....
Cincom has scheduled an encore presentationof its Synchrony LIVE analytics and reporting demo for May 14, 2008. "Unleash the Powerof Analytics to Improve the Contact Center" is one of Synchrony's mosthighly attended webcast sessions. "Based on the popularity of this session, it is clear that businessmanagers are challenged...
eGain Communications Corporation (OTCBB: EGAN), a provider of customer service and contact center software forin-house or on-demand deployment, will announce financial results for thethird quarter ended March 31, 2008 on Thursday, May 8, 2008 after the closeof market. eGain management will host a conference call that day to discuss theresults...
Articles 2008-04-23
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