eGain Communications Corp. is in the Technology Industry

• Sort by

• eGain Announces Second Fiscal Quarter Conference Call; Teleconference and Webcast Scheduled for Thursday, January 30, 2003

  Business Editors/High-Tech Writers

  Research articles 2003-01-17

  Tags: eGain Communications Corp., Webcast

• eGain Announces First Fiscal Quarter Conference Call; Teleconference and Webcast Scheduled for Thursday, October 31, 2002

  Business Editors/High-Tech Writers

  Research articles 2002-10-24

  Tags: eGain Communications Corp., Webcast

• eGain Announces Fourth Fiscal Quarter Conference Call; Teleconference and Webcast Scheduled for Thursday, August 8, 2002

  Business Editors

  Research articles 2002-08-05

  Tags: eGain Communications Corp., Webcast

• eGain Announces Third Fiscal Quarter Conference Call; Teleconference and Webcast Scheduled for Thursday, April 18, 2002

  Business Editors/High-Tech Writers

  Research articles 2002-04-10

  Tags: eGain Communications Corp., Webcast

• eGain Announces Second Fiscal Quarter Conference Call and Earnings Release Date; Teleconference and Webcast Scheduled for Tuesday, February 12, 2002

  Business Editors

  Research articles 2002-01-14

  Tags: eGain Communications Corp., Webcast

Additional Resources

• North American Retailers Underperforming in Customer Service Through Electronic Channels

  eGain Communications Corporation (OTCBB: EGAN), the leading provider of multichannel customer service and knowledgemanagement software on-premise or on-demand, today published its 2008international benchmarking report for the retail sector. The reportbenchmarks and compares email customer service and web self-service offeredby leading retail companies in North America the US and Canada and...

  Articles 2008-11-20

• eGain Announces Financial Results for the First Fiscal Quarter Ended September 30, 2008

  eGain Communications Corporation (OTCBB: EGAN) Quarter Highlights -- Revenue up 26% from the comparable year-ago quarter and up 22% sequentially from last quarter-- Rated as "Leader" by two premier industry market analysts-- Agreement with promissory note holders to convert a portion of the ...

  Articles 2008-11-06

• eGain to Announce First Quarter Fiscal 2009 Financial Results

  eGain Communications Corporation (OTCBB: EGAN), a provider of customer service and contact center software forin-house or on-demand deployment, will announce financial results for thefirst quarter ended September 30, 2008 on Thursday, November 6, 2008 afterthe close of market. eGain management will host a conference call that day to discuss theresults...

  Articles 2008-10-29

• Getting rubbed the right way

  By Ann Marie Bush THE CAPITAL-JOURNAL The list of benefits of massage seems almost endless, say those who perform the technique. Therapeutic massage can promote relaxation, relieve muscular tension, boost immune system function, improve range of motion and joint flexibility, increase...

  Articles 2008-10-23

• Independent Research Firm Rates eGain a Leader in Interaction-Centric Customer Service Software Solutions

  eGain Communications Corporation (OTCBB: EGAN), a leading provider of multichannel customer service and knowledgemanagement software on-premise or on-demand, announced today that thecompany was named a leader in interaction-centric customer service softwaresolutions in the October 2008 report "The Forrester WaveTM: CustomerService Software Solutions, Q4 2008." The company received the highestscore in...

  Articles 2008-10-23

• eGain Named to Software Magazine's Annual "Software 500" List for Sixth Year in a Row

  eGain Communications Corporation (OTCBB: EGAN), the top-rated provider of multichannel customer service andknowledge management software, proven on-premise or on-demand, announcedits inclusion today in the 2008 Software 500, Software Magazine's list ofthe world's premier software and services providers. Directed towards medium to large enterprises, their IT professionals,software developers, and business managers,...

  Articles 2008-10-21

• eGain Placed in the Leaders Quadrant of the 2008 eService Suites Magic Quadrant

  eGain Communications Corporation (OTCBB: EGAN), a leading provider of multichannel customer service and knowledgemanagement software on-premise or on-demand, announced today that it hasbeen placed in the Leaders Quadrant by Gartner, Inc. in the "Magic Quadrantfor E-Service Suites 2008" report, authored by Johan Jacobs and MichaelMaoz, October 14, 2008. Gartner defines...

  Articles 2008-10-17

• eGain Announces Agreement With Promissory Note Holders

  eGain Communications Corporation(OTCBB: EGAN), a leading provider of customer service and contact centersoftware, today announced that it has entered into a Conversion Agreementand Amendment to Subordinated Secured Promissory Notes with Ashutosh Roy,eGain's Chief Executive Officer, Oak Hill Capital Partners, L.P., Oak HillCapital Management Partners, L.P. and FW Investors V, L.P....

  Articles 2008-09-25

• eGain Announces Financial Results for the Fourth Quarter and Fiscal Year Ended June 30, 2008

  eGain Communications Corporation (OTCBB: EGAN) Quarter Highlights -- Total revenue up 24% from the comparable year-ago quarter-- License revenue up 124% from the comparable year-ago quarter-- Professional services revenue up 35% from the comparable year-ago quarter-- Hosting revenue up 24% from the comparable...

  Articles 2008-09-15

• Playboy.com Improves Customer Service Response Time and First-Contact Resolution Through eGain's Contact Center Solution

  eGain Communications Corporation (OTCBB: EGAN) -- the leading provider of multichannel customer service andknowledge management software, proven on-premise or on-demand -- todayannounced that Playboy.com has reduced Average Handle Times AHT by 60%and substantially increased first-contact resolution of customer serviceemails in the three years since the initial implementation of eGain®MailTM. Used...

  Articles 2008-09-09

• eGain to Announce Fourth Quarter and Fiscal 2008 Financial Results

  eGain Communications Corporation (OTCBB: EGAN), a provider of customer service and contact center software forin-house or on-demand deployment, will announce financial results for thequarter and fiscal year ended June 30, 2008 on Monday, September 15, 2008after the close of market. eGain management will host a conference call that day to...

  Articles 2008-09-02

• Update: eGain's Solution for Collaborative Customer Service Resolution Selected as KMWorld Trend-Setting Product of 2008

  eGain Communications Corporation (OTCBB: EGAN), the leading provider of multichannel customer service and knowledgemanagement software on-premise or on-demand, today announced that KMWorldmagazine has named eGain SMETM as a Trend-Setting Product for 2008. Now in its sixth year, KMWorld's Trend-Setting Product Award is presentedto companies based on various criteria with customer...

  Articles 2008-08-21

• eGain's Solution for Collaborative Customer Service Resolution Selected as KMWorld Trend-Setting Product of 2008

  eGain Communications Corporation (OTCBB: EGAN), provider of the top-rated* multichannel customer service andknowledge management software on-premise or on-demand, today announced thatKMWorld magazine has named eGain SMETM as a Trend-Setting Product for2008. Now in its sixth year, KMWorld's Trend-Setting Product Award is presentedto companies based on various criteria with customer feedback...

  Articles 2008-08-21

• eGain Ensures Good Health of Customer Service at Allianz Worldwide Care

  eGain (OTCBB: EGAN), theleading provider of multichannel customer service and knowledge managementsoftware on-premise or on-demand, today announced that Allianz WorldwideCare, the international health insurance provider, has selected eGain'semail management product to improve the efficiency and quality of customerservice. eGain® MailTM is set to alleviate the demands of emailcommunication between Allianz...

  Articles 2008-06-27

• eGain Communications announces 10 year anniversary of eGain OnDemand

  TELECOMWORLDWIRE-25 June 2008-eGain Communications announces 10 year anniversary of eGain OnDemandC1994-2008 M2 COMMUNICATIONS LTD http://www.m2.com eGain Communications Corporation (OTCBB: EGAN.OB), a provider of multichannel customer service and knowledge management software for in-house or on-demand deployment, marked on Tuesday (24 June) the 10 year anniversary of eGain OnDemand, the...

  Articles 2008-06-25