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		<title><![CDATA[Creating Competitive Advantage at the POS, the Most Heavily Used Customer Contact Channel]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=153277]]></link>
		<description><![CDATA[Customers interact with their bank at the point of sale more often than all other channels combined, whether internet, branch, ATM or call center. Since the POS is such a heavily used channel, improvements can yield significant results. This paper shows that banks which have a strong merchant acquiring presence...]]></description>
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		<pubDate>Sun, 01 May 2005 00:00:00 -0700</pubDate>
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