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- BNET Author Biography
William Baker is a freelance writer living in Cambridge, MA. His work has appeared in Popular Science, the Boston Globe Magazine, the New York Daily News, Boston Magazine, The Weekly Dig and a bunch of other places (including Field & Stream, though he doesn't hunt and can't really fish)....- more about William Baker »
BNET Resources
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- Ethical Decisions: For Leadership Only?
- Monster.com, the Internet job-listing giant, has a quiz on its site called "Test Your Business Ethics." The quiz is aimed at entry-level employees who are new to business and presents five ethical dilemmas, each with three possible courses of action. What's interesting is that the correct answer for three of...
- Blog posts 2008-05-08
- Racist Remarks from a Client: Confront or Ignore?
- A recent blog post over in BNET1 about how job candidate interviewees are flunking etiquette 101 - answering cell phones, bringing children along, using profanity - was, shall we say, humorously disturbing. But this bad behavior has a simple solution: don't hire the person. But poor etiquette...
- Blog posts 2008-05-02
- Punishing the Unethical Employee
- Last week, I talked a lot about the idea of rewarding employees for ethical behavior. Some readers agreed with my contention that ethical behavior should be considered a standard of the job, and doesn't deserve an additional cookie. Others argued that rewarding ethical behavior sends a positive message to those...
- Blog posts 2008-04-28
- Poll: Rewarding Ethical Behavior?
- On Tuesday, I mentioned a white paper that outlined six steps to an ethical business culture, and took issue with the fact that one of these steps involved rewarding employees who behaved ethically. But after mulling it over some more - and a comment from my BNet colleague Geoffrey James...
- Blog posts 2008-04-24
- Poll: Internships and Cronyism
- Today's poll deals with how to handle a tradition of cronyism. Your Dilemma: You've recently been hired as the vice-president in charge of recruitment for a medium-sized firm, and part of your job is to screen and select applicants for the company's coveted summer internships. There are...
- Blog posts 2008-04-16
- Starbucks' Tip Dilemma: Update
- Our poll on whether or not it was acceptable for Starbucks to share its tip pool with supervisors generated some interesting comments, including several from a reader named Robert Chenault. While this poll was not about frivolous lawsuits brought by money-hungry attorneys or the integrity of Starbucks CEO Howard Schultz...
- Blog posts 2008-03-27
- Starbucks' Tip Dilemma
- Today's Ethics Poll: Starbucks and the Distribution of Tips. Last week, a California judge awarded $105 million in a class-action lawsuit against Starbucks because the company had wrongly allowed supervisors to share in the tips left by customers. Now, a former Starbucks employee in Massachusetts has filed...
- Blog posts 2008-03-26
- Web-Tracking Vs. Privacy
- The New York Times ran a front-page story today about how companies are collecting massive amounts of data about what people search for on the Internet, and the pages they visit, so they can target them with specific advertisements. Yahoo alone is collecting data more than 2,500 times per month...
- Blog posts 2008-03-10
- Poll: A Trump-Style Pitch
- Donald Trump has been advertising free training seminars on how to make money from the foreclosures coming out of the subprime mortgage mess, but a Los Angeles Times reporter found that the seminars were nothing more than a "two-hour infomercial" for a three-day workshop Trump sells for $1,495. (The Donald...
- Blog posts 2008-02-12
- Update: Minority Hiring Poll
- The unwritten rule among referees and umpires is that if you blow one, you fix it. It's called the "make-up call." Our poll on minority hiring alluded to a similar scenario, asking if it's acceptable to fix previous injustices in minority recruitment and hiring by pushing it...
- Blog posts 2008-02-08
- Poll: Minority Hiring
- Your dilemma: One year ago, your company hired a new vice-president to oversee recruitment and implement a minority hiring initiative. Since then, minorities have accounted for about 40 percent of new hires, though they represent only 20 percent of applicants, and some long-time employees are whispering that better qualified candidates...
- Blog posts 2008-02-05
- Update: Racism in the Office Poll
- The votes in our poll on how to handle Racism in the Office have been almost equally divided between "Find a compromise" and "Mandatory is mandatory." But within the second option - discipline the offenders - readers have written some insightful comments that point out an interesting...
- Blog posts 2008-01-28
- Poll: Racism in the Office
- Starting today, "Where's the Line" begins a series of discussions on some of the hot-button ethical issues in business today. We offer you a dilemma and let you decide who's right, who's wrong and who are just plain out of their minds. Today's dilemma deals with issues of race and...
- Blog posts 2008-01-24
Additional Resources
- Building The Business Case For On-Demand workforce management
- How can you make your workforce the most productive asset in your company? By methodically automating your overall Workforce Management business processes you can elevate the overall performance of your workforce, making for a more competitive organization. This paper will define Workforce Management and why it is important; examine the...
- White papers 2005-03-18
- Preparing for the Workforce of Tomorrow
- Seismic demographic changes are transforming the workforce across the world. According to demographic projections, in a decade the workforce will look dramatically different than what is seen today. Four major trends are driving these changes: an aging workforce, a shrinking workforce, a more diverse workforce, and globalization of the workforce.
- White papers 2004-02-01
- Workforce Boards As Change Engineers
- Workforce boards work towards building the capacity and enhancing the performance of the nation’s public workforce development system. They work on the basis of a number of factors that include leadership, strategic planning and process management. The paper outlines the tasks and responsibilities of strong workforce boards. It explores the...
- Presentations 2001-01-23
- UltiPro workforce management: Connecting Today's Distributed Workforce
- This UltiPro Workforce Management technology white paper offers an overview of UltiPro's technical architecture, and is primarily intended for information technology executives and professionals who want to better understand UltiPro's technology advantages. After reading this white paper, the reader should have a clear understanding of the modular design and underlying...
- White papers 2003-02-28
- Next-Generation Talent Management: Insights on How Workforce Trends Are Changing the Face of Talent Management
- As the importance of people to the bottom line grows, the rules for managing people are dramatically changing. Demographics, economic, technological, and sociopolitical phenomena are driving the most drastic workforce changes in decades, creating a workforce that's more diverse, mobile, informed, and in demand than ever before. Alarmingly, most organizations...
- White papers 2005-06-03
- Driving Retail Business Performance Through workforce management
- Is your operation facing declining sales and declining profitability due to increased competitive pressure and rising costs? If so, you're not alone. The retail business environment is currently experiencing major shifts in the competitive and economic landscape, and much of this is due to the success of a single U.S....
- White papers 2005-05-19
- Update: A Trump-Style Pitch
- Update: A Trump-Style PitchThe Long Run "Trumps" the Short RunI agree with William Baker on this issue. If there is a point of naivety, it is that only the client's ethics will be under scrutiny. It is easier to lose this client and maintain your company's ethical health...
- Discussion threads 2008-02-19
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