Resources

2 Resources for

workflow & groupware strategies

Technologies for the Virtual Enterprise: This white paper looks at how the development of the Internet, coupled with the development of technologies for Knowledge Management and Work Management, will have deep influence on the way economic actors play their role in the worldwide market place. This will lead to the development of a new form...; Tags: Development, Enterprise, Workflow & Groupware Strategies, Knowledge Management, Internet, Business Intelligence, Strategy, Enterprise Software, Software, Data Management, Management; White papers 2003-01-01
Workflow Technologies for Customer Relationship Management: Customer Relationship Management CRM, focuses on automation of business activities related to customer acquisition, customer retention, and customer relationship development. CRM covers many different applications and initiatives. It is not a new domain but rather a new area of focus for software vendors and users investments. Under pressure for better...; Tags: Back-office, CRM, Workflow & Groupware Strategies, Martin Ader, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing; White papers 2003-06-11