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CVS Managers Don't Know (or Just Don't Play by) the Rules

Federal labor inspectors found 43 CVS stores changed employee timecards and violated child labor laws. It's not quite a Gap in India scenario, but still, policy was clearly ignored. The department found that CVS violated the law governing how many hours and how late minors can work, and also allowed 78 minors, aged...

Tags: Human Resources, Benefits, Workforce Management, CVS Corp., Minor, Lori Deschene

Blog posts 2007-12-12

Are You Earning as Much as Your Peers?

According to Training Magazine's Annual Salary Survey, average trainer salaries reached $81,940 this year; not a huge increase from last year's $81,489 , but still an increase. Executive-level pay, hit $131,704, an 18.2 percent increase from 2006. Salaries for IT training managers -- if you're not one you...

Tags: Lori Deschene, Human Resources, Workforce Management, Benefits, Consulting Industry, Salary, Training

Blog posts 2007-10-12

Can Employees Produce Without Trust and Empowerment?

Wal-Mart's struggling to grow market share and increase stock value, and according to Business Week and retail consultant Patricia Pao, poor customer service is to blame. The obvious explanation is that employees just don't care because they're not compensated enough to do so (which creates a vicious cycle; weakened employee morale...

Tags: Sales, Sales Force Management, Benefits, Workforce Management, Sales Strategy, Explanation, Wal-Mart Stores Inc., Human Resources, Lori Deschene

Blog posts 2007-10-02

When the Boss Is Away the Worker Will...Work?

You're taking off a week to go to Hawaii or Paris -- or maybe you're just schlepping it over to small town, Missouri to visit family -- and you tell your employees you'll be unreachable for the week. Come Wednesday you start wondering if that important report got processed. So you...

Tags: Wall Street Journal Online, Worker, Employee, Team Management, Vertical Industries, Benefits, Recruitment & Selection, Healthcare, Policies And Procedures, Management, Enterprise Software, Software, Human Resources, Workforce Management, Lori Deschene

Blog posts 2007-08-22