Catastrophic workplace incidents affect people in ways that can have lasting negative consequences. Even crisis-prepared companies often overlook these needs. Effective response requires an understanding of what people need from management, and how to provide it. Article tells what do employees need beyond basic survival following a workplace disaster. It...
Hospitality companies and tourist destinations are now realizing that they not only have a moral obligation, but also may need to take a legal stance to cope with incidents that involve their clients. Planning, training, conducting drills, testing procedures and providing additional external resources are all important functions. Operational response...
As debts rose in this media company, it began to have a negative impact on the reputation of this sporting brand that lay inside its web of companies. The chief executive of this subsidiary was facing daily criticism for the woes of his parent company, which was affecting his ability...
It is true that the most traumatic crises often are those that involve violence - a growing threat in every workplace for both employees and customers. There are firms that offer training in the safe management of disruptive and assaultive behavior including everyday skills of breaking bad news to people....
Violent, disruptive and serious incidents are occurring with increasing frequency in the American workplace, and the university academic and research environment is at risk. Incidents of a crisis nature include: bombings, homicides, hostage situations, major workplace accidents, terrorism and sabotage. Thus, in order to facilitate the maintenance of a safe...
Success in crisis management depends largely on how quickly and accurately a person's organization communicates with its stakeholders. Stakeholders have something at risk, and therefore something to gain or lose as a result of the organization's activity. By using their influence, stakeholders hold the key to the environment in which...
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