Communication is one of the keys to running a successful business. And no one in a business should be exempt from workplace communication responsibilities. All employees and management of all companies no matter what size must learn proper business communications to insure excellence and productivity in the workplace. Many smaller...
All workplaces experience conflict - the trick is to manage it constructively. Managing conflict in a direct service environment is even more of a challenge as there are layers of conflict between clients living in shelter, between clients and staff and among staff themselves. Winning Workplaces' goal is to provide...
Luigi is a tiny Shih Tzu stray that was found running along a road some years back. Hugo is a giant Newfoundland and Golden Retriever mutt whose sweet face beckoned the author from the web page of a nearby animal shelter. These two dogs couldn't be more different - in...
Conflict in organizations is not a problem. Poorly managed conflict is. Conflict managed well is a proactive investment in the future of the organization and in the employees involved. Conflict managed ineffectively is a reactive drain of human and financial capital. Unresolved, avoided, ineffectively managed, or destructive workplace conflict is...
Loud or intense conflict is not necessarily destructive conflict. While it's reasonable to expect a certain level of decorum in the workplace, one should keep in mind that the degree of emotion expressed in conflict is due, in part, to cultural upbringing and socialization. If a person intervenes too early...
Business surveys consistently show one that poor workplace communication is a major source of employee dissatisfaction. The repercussions of this include not just low employee morale. Employee productivity suffers, along with a range of other business performance indicators. Communication in an organization should satisfy the three key employee needs before...
With almost 50% of workers complaining that their jobs are very stressful, it is no surprise that more than two-thirds of all medical problems are stress related. Each day, workplace stress is credited with more than a million absences and at least 40% of all personnel turnover. Studies show stress...
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