Have one ever wondered why the training he gets on some courses, however interesting and entertaining, doesn't 'Stick'? How many course folders has one got gathering dust on the office shelves? And how much of the content can a person recall, or more importantly, actually use, without opening the folder?
Some studies suggest that performance can decrease by as much as 25% when people work an excess of 60 hours per week for prolonged periods of time. This performance degradation can often negate almost all the benefits of the extra time spent at the office. The cause of the decreased...
Communication is one of the keys to running a successful business. And no one in a business should be exempt from workplace communication responsibilities. All employees and management of all companies no matter what size must learn proper business communications to insure excellence and productivity in the workplace. Many smaller...
One of the luxuries of working at home is having a person's own schedule. However, if he doesn't manage his time and set rules for himself, then it's too easy to be distracted. He needs to treat his work like any other job. Set work hours. For this to work,...
As the author became busier and busier with his personal practice and academy administration, he started seeing the value of every activity he participated in - whether paid or unpaid. He started looking at how to do more of what he loved to do and less of what he didn't...
All workplaces experience conflict - the trick is to manage it constructively. Managing conflict in a direct service environment is even more of a challenge as there are layers of conflict between clients living in shelter, between clients and staff and among staff themselves. Winning Workplaces' goal is to provide...
"Do not follow where the path may lead. Go instead where there is no path and leave a trail." Success is one of the leading causes of failure. Market and customer research is a leading cause of tunnel vision. Management is concerned with understanding and improving what is. Disciplined management...
Luigi is a tiny Shih Tzu stray that was found running along a road some years back. Hugo is a giant Newfoundland and Golden Retriever mutt whose sweet face beckoned the author from the web page of a nearby animal shelter. These two dogs couldn't be more different - in...
Delegation is the buzzword when talking about workforce management solutions. Delegation is the process by which authority is granted to a subordinate by his superior. But for delegation of authority, organizations would remain forever small. Delegation is the only solution to cope with the increasing workload of managers as the...
Conflict in organizations is not a problem. Poorly managed conflict is. Conflict managed well is a proactive investment in the future of the organization and in the employees involved. Conflict managed ineffectively is a reactive drain of human and financial capital. Unresolved, avoided, ineffectively managed, or destructive workplace conflict is...
Loud or intense conflict is not necessarily destructive conflict. While it's reasonable to expect a certain level of decorum in the workplace, one should keep in mind that the degree of emotion expressed in conflict is due, in part, to cultural upbringing and socialization. If a person intervenes too early...
The most obvious source of organisational performance measures are the stakeholders. In staking out a position in the marketplace, responding to competition and the environment, the organisation crafts and attempts to implement a strategy. Thus organisational strategy, missions and goals are another source of performance measures. The procedure is to...
When an individual delegates tasks or processes, he transfers a certain level of freedom in how the tasks are to be handled. These levels range from simply giving instructions to be followed right through to handing over a complete project that then becomes part of the person's job description. But...
When a person decides to delegate a task to someone, that person may see it as a welcome responsibility that shows his trust in him or her, or just another job to be added to an already burdensome workload. Which it is can depend largely on how well he communicates...
In this modern and diverse society, responsibility plays a very decisive role in term of "Job recruitment and work delegation." Does one believe that sense of responsibility is the most important factor for job criterion and political position? This is one of the facts that is rarely revealed and explored....
Everyone has the opportunity to act in a management capacity in some aspect or event in life. A person may be in the role of a manager or supervisor at work. He might manage the activities in his household, in his community, or temporarily manage activities at an event. What...
A senior executive should understand his highest value contribution to the company and focusing on that role. The individual should understand his position as a leader and own the job. He should delegate everything else, and hold others accountable. This paper examines the problem of delegation - giving the work...
Business surveys consistently show one that poor workplace communication is a major source of employee dissatisfaction. The repercussions of this include not just low employee morale. Employee productivity suffers, along with a range of other business performance indicators. Communication in an organization should satisfy the three key employee needs before...
The effective manager is that person who has mastered the art of delegation and empowerment. Delegation is not to be confused with dumping work on other people with a disregard for overloading them - leading to de-motivation. True delegation means giving responsibility to others - with the resources and the...
People development has long been recognised as a primary need for any growing and developing organisation. However there seems to be little agreement as to what people development really is. What tends to happen is that companies, once they do decide that something is needed (through annual appraisals, personal development...
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