Has the recession put your organization in a choke hold? Here’s how to survive — even thrive — in the face of budget cuts, layoffs, and sub-zero morale.Beyond the balance sheet, there’s another way to tell that recession has set in — and it might be even more disconcerting than...
The study presented in this paper applies a three component model of communication competence (motivation, knowledge, and skill) within an organizational context and analyzes the relationship between job performance, position level, and communication competence. Data analysis revealed high job performers had significantly higher levels of motivation to adapt communication and...
Regarding motivation in the workplace, countless managers are heard asking the question - "How do I keep my staff motivated?" While the above question may not surprise a person, people's answer to the question just might change the entire outlook on the subject of motivating his team. Motivation of employees...
In his book "Peak - How great companies get their mojo from Maslow," author and successful hotelier Chip Conley explains how to apply psychologist Abraham Maslow's "Hierarchy of Needs" theory of human motivation to your company to attain top performance.
Coaching is in the ascendancy in the business world. As in sports, coaching in business is associated with helping people to channel their talent and express their full potential.There are many benefits to effective coaching. Not only does the financial investment return many-fold, but also productivity rates rise; the capacity...
As you become responsible for managing other people, you will likely need to conduct performance appraisals. These face-to-face discussions—ideally undertaken at least every 12 months—provide an opportunity for a manager and employee to review the employee’s work and to improve motivation and performance. Unfortunately, many managers dislike conducting appraisals and,...
Good delegation is an art. It keeps work flowing efficiently and helps employees learn new skills and advance in their professions. Poor delegation reduces motivation and often makes people feel exploited. No delegation at all will lead to bottlenecks and prevents organizational growth.As a rule, delegation moves downward from the...
Harvard professors Robert Kaplan and David Norton developed the balanced scorecard to help translate vision and strategy into action. This technique can make strategic planning a core part of any business. They showed that financial analysis, which is largely a look backward over past performance, isn’t enough to guide long-term...
Gerhard Gschwandtner, founder and publisher of Selling Power magazine, interviews Patrick Sweeney, a Senior VP of Caliper Corporation, about strategies to success in sales.
The great majority of employees are quite enthusiastic when they start a new job. But in about 85 percent of companies, research finds, employees' morale sharply declines after their first six months - and continues to deteriorate for years afterward. The fault lies squarely at the feet of management -...
This paper tested the hypothesis that employees are willing to maintain their motivation when their work is relationally designed to provide opportunities for respectful contact with the beneficiaries of their efforts. In Experiment 1, a longitudinal Weld experiment in a fundraising organization, callers in an intervention group briefly interacted with...
This white paper looks at how to retain, motivate and develop one of the business' major resources - the employees. One can see how Satisfaction Surveys can benefit the business through higher motivation, increased productivity and greater retention of staff, while 360 Degree Feedback Surveys will identify opportunities for further...
Existing studies show a positive relationship between business development and conventional human capital as measured by formal education attainment, previous business experience and prior management experience. This paper explores whether illegal entrepreneurship experience IEE, an unconventional form of human capital, is related to the performance and motivation of existing legal...
Motivation is perhaps the most vexing area when it comes to the postal workforce. The global postal industry is often comprised of people with contracts for life, which limits postal organizations' opportunities to bring about change. The existence of a union culture also places multiple constraints on the way people...
A high-level technical manager told me that the single thing that impressed him the most about our company during his first month was that he went bowling and played miniature golf during company hours. "To have a really happy workforce, you've got to do more than pass out party hats...
If you're a manager or an entrepreneur, what do you do when the job simply isn't meaningful or satisfying enough for your people? What do you do when they're asking themselves, Why am I wasting my time here? Money is seldom an adequate answer. The first is allocating capital. The...
Broadly, training is the planned process by which staff are equipped to carry out their existing tasks; and development is the means by which they are prepared for future roles, for increased or wider responsibilities, and to utilise their potential within the organisation. Training and development are means towards ends,...
The author of this article wants to focus on just the capability or learning portion. He asks whether a company is giving people all the training they want and all the training they need. If the answer is "no," one should not expect miracles when it comes to peak performance....
The topic of motivating employees is extremely important to managers and supervisors. Despite the important of the topic, several myths persist -- especially among new managers and supervisors. Before looking at what management can do to support the motivation of employees, it's important first to clear up these common myths....
