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16 Resources for

workforce management and william baker

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Puzzle-Solving Interviews: A Brain-Discrimination Problem
Many companies from Wall Street to Silicon Valley are now using puzzles and riddles in interviews as a way to gauge the problem-solving abilities of potential candidates. I thought I liked this approach, mostly because I love puzzles and because it seems to be replacing flawed personality tests. ...
Tags: PRODUCTIVITY, Recruitment & Selection, William Baker, Petals
Blog posts 2008-06-06
Societe Generale's Fraudster Says He's a Scapegoat
Jerome Kerviel, the rogue trader at France's Societe Generale who manipulated the company's computer system to enter large unauthorized bets under someone else's name that led to $7.7 billion in losses -- the biggest financial fraud in history -- is claiming he's being made into a scapegoat for the company's...
Tags: Workforce management, William Baker, Jerome Kerviel, Societe Generale
Blog posts 2008-05-23
Performance-Enhancing Drugs at Work: An Ethics Poll
Is the asterisk coming to the business world? The use of performance-enhancing drugs has clogged up the sports world for the last couple of years, but steroid and human growth hormone are not the only way to get a chemical advantage. What about the brain drugs, those...
Tags: Business ethics, Performance management, William Baker, ethics, performance
Blog posts 2008-05-12
Ethical Decisions: For Leadership Only?
Monster.com, the Internet job-listing giant, has a quiz on its site called "Test Your Business Ethics." The quiz is aimed at entry-level employees who are new to business and presents five ethical dilemmas, each with three possible courses of action. What's interesting is that the correct answer for three of...
Tags: Business ethics, Workforce management, leadership, William Baker, ethical dilemma
Blog posts 2008-05-08
Racist Remarks from a Client: Confront or Ignore?
A recent blog post over in BNET1 about how job candidate interviewees are flunking etiquette 101 - answering cell phones, bringing children along, using profanity - was, shall we say, humorously disturbing. But this bad behavior has a simple solution: don't hire the person. But poor etiquette...
Tags: William Baker
Blog posts 2008-05-02
Punishing the Unethical Employee
Last week, I talked a lot about the idea of rewarding employees for ethical behavior. Some readers agreed with my contention that ethical behavior should be considered a standard of the job, and doesn't deserve an additional cookie. Others argued that rewarding ethical behavior sends a positive message to those...
Tags: William Baker, ethical breach, ethical behavior
Blog posts 2008-04-28
Poll: Rewarding Ethical Behavior?
On Tuesday, I mentioned a white paper that outlined six steps to an ethical business culture, and took issue with the fact that one of these steps involved rewarding employees who behaved ethically. But after mulling it over some more - and a comment from my BNet colleague Geoffrey James...
Tags: William Baker
Blog posts 2008-04-24
Poll: Internships and Cronyism
Today's poll deals with how to handle a tradition of cronyism. Your Dilemma: You've recently been hired as the vice-president in charge of recruitment for a medium-sized firm, and part of your job is to screen and select applicants for the company's coveted summer internships. There are...
Tags: Recruitment & Selection, William Baker
Blog posts 2008-04-16
Starbucks' Tip Dilemma: Update
Our poll on whether or not it was acceptable for Starbucks to share its tip pool with supervisors generated some interesting comments, including several from a reader named Robert Chenault. While this poll was not about frivolous lawsuits brought by money-hungry attorneys or the integrity of Starbucks CEO Howard Schultz...
Tags: William Baker, Starbucks Corp., Robert Chenault
Blog posts 2008-03-27
Starbucks' Tip Dilemma
Today's Ethics Poll: Starbucks and the Distribution of Tips. Last week, a California judge awarded $105 million in a class-action lawsuit against Starbucks because the company had wrongly allowed supervisors to share in the tips left by customers. Now, a former Starbucks employee in Massachusetts has filed...
Tags: Workforce management, William Baker, Starbucks Corp., supervisor
Blog posts 2008-03-26
Web-Tracking Vs. Privacy
The New York Times ran a front-page story today about how companies are collecting massive amounts of data about what people search for on the Internet, and the pages they visit, so they can target them with specific advertisements. Yahoo alone is collecting data more than 2,500 times per month...
Tags: Channel management, William Baker, Web
Blog posts 2008-03-10
Poll: A Trump-Style Pitch
Donald Trump has been advertising free training seminars on how to make money from the foreclosures coming out of the subprime mortgage mess, but a Los Angeles Times reporter found that the seminars were nothing more than a "two-hour infomercial" for a three-day workshop Trump sells for $1,495. (The Donald...
Tags: William Baker, Donald Trump
Blog posts 2008-02-12
Update: Minority Hiring Poll
The unwritten rule among referees and umpires is that if you blow one, you fix it. It's called the "make-up call." Our poll on minority hiring alluded to a similar scenario, asking if it's acceptable to fix previous injustices in minority recruitment and hiring by pushing it...
Tags: Recruitment & Selection, William Baker, hiring, discrimination, minority hiring
Blog posts 2008-02-08
Poll: Minority Hiring
Your dilemma: One year ago, your company hired a new vice-president to oversee recruitment and implement a minority hiring initiative. Since then, minorities have accounted for about 40 percent of new hires, though they represent only 20 percent of applicants, and some long-time employees are whispering that better qualified candidates...
Tags: Recruitment & Selection, William Baker, hiring, hiring initiative
Blog posts 2008-02-05
Update: Racism in the Office Poll
The votes in our poll on how to handle Racism in the Office have been almost equally divided between "Find a compromise" and "Mandatory is mandatory." But within the second option - discipline the offenders - readers have written some insightful comments that point out an interesting...
Tags: Microsoft Office, William Baker, boycott
Blog posts 2008-01-28
Poll: Racism in the Office
Starting today, "Where's the Line" begins a series of discussions on some of the hot-button ethical issues in business today. We offer you a dilemma and let you decide who's right, who's wrong and who are just plain out of their minds. Today's dilemma deals with issues of race and...
Tags: William Baker, Microsoft Office
Blog posts 2008-01-24
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