BNET Industries
Zavata Inc. is in the Business Services Industry
Latest News and Analysis
Zavata Completes Strategic Merger with Accordis Inc., Provider of Healthcare Revenue Cycle Services
ATLANTA -- Zavata, Inc., today announced that Accordis Inc. a leading provider of business office services for hospitals and emergency transport agencies, has merged with Zavata. This marks Zavata's fourth healthcare transaction in the past two years, and significantly expands upon Zavata's existing Revenue Cycle Managed Services RCMS division established...
Zavata Announces Significant Growth in Healthcare Outsourcing New Business
ATLANTA -- Zavata, Inc., a provider of healthcare Business Process Outsourcing BPO services, has announced a significant increase in its Payor Healthcare BPO division as a result of its continued growth through the acquisition of new customers and expansion of services within its existing customer base. Zavata's recently opened state-of-the-art...
HDI and Zavata Combine Leading IT Service and Support Certification Programs
COLORADO SPRINGS, Colo. -- HDI, (http://www.thinkhdi.com) the leading association for IT service and support professionals, announced today an agreement with Zavata, Inc., a provider of healthcare Business Process Outsourcing BPO services and technical help desk outsourcing and certification services. The agreement grants HDI exclusive license for the education and certification...
Zavata Announces New Management Additions
ATLANTA -- Zavata, a healthcare focused Business Process Outsourcing BPO Company, has announced some exciting management additions and changes within its organization, to better help the Company position itself within its vertical market focus and to further enhance its customer-focused service organization. The Company, whose Fiscal Year end is March...
Zavata Named as Market Leaders in Gartner's Magic Quadrant for Third Year in a Row
ATLANTA -- For the third consecutive year, Zavata has earned the prestigious Leadership position in Gartner, Inc.'s Magic Quadrant for Help Desk Outsourcing, a benchmark of superior service in the industry. This recognizes Zavata's commitment and ability to provide innovative outsourcing solutions and services to Fortune 1000 companies. "Maintaining our...
Zavata's STI Knowledge Announces Strategic Partnership with B Wyze Solutions
ATLANTA -- Zavata today announced that its STI Knowledge division has partnered with B Wyze Solutions (www.bwyze.com) of Markham, Ontario, a leading provider of IT Service Management and Corporate Education solutions. B Wyze Solutions will serve as the exclusive education distributor in Canada for STI Knowledge courses and curriculum. Additionally,...
Integreo acquires Siemens Med unit.
Aug. 30--HYDERABAD, India -- Following an organic growth strategy in the healthcare BPO space, entrepreneur Satish Sanan-promoted US-based Integreo has announced the acquisition of the revenue cycle managed services of Siemens Medical Solutions for a Aug. 30--HYDERABAD, India -- Following an organic growth strategy in...
Integreo™ Completes Strategic Acquisition of Siemens' Revenue Cycle Managed Services Business
ATLANTA -- IntegreoTM, Inc., formerly STI Knowledge, today announced it has acquired the Revenue Cycle Managed Services RCMS service line of Siemens Medical Solutions. This purchase, the third healthcare acquisition made by Integreo in less than two years, marks yet another significant achievement as it continues its successful expansion to...
STI Knowledge Changes Company Name to Integreo; New Branding Reflects Company's Outsourcing Solutions That Integrate People, Business and Technology
ATLANTA -- STI Knowledge STI today announced it has changed its company name to IntegreoTM -- pronounced "in-TEG-reo". The Atlanta-based Business Process Outsourcing BPO services provider's decision to re-name the company signifies the fulfillment of another milestone relative to the strategic vision. The name change truly reflects the comprehensive end-to-end...
STI Knowledge Makes Strategic Acquisition, Adds Global Capability to Service Offerings; India-based Symphony Data Acquired by Atlanta-based Provider of BPO Services
ATLANTA -- STI Knowledge STI today announced it has acquired Symphony Data, an India-based business process outsourcing BPO company with offices in Hyderabad. The acquisition is integral to STI's strategy and enables the Atlanta-based provider of BPO services to offer healthcare administration, claims processing, customer interaction, technical help desk and...
STI Knowledge Named as a Market Leader in Gartner's Magic Quadrant for Second Year in a Row
ATLANTA -- For the second year in a row, STI Knowledge has earned a listing in Gartner, Inc.'s Magic Quadrant for Help Desk Outsourcing, a benchmark of superior service in the industry. This honor recognizes STI's commitment and ability to provide innovative outsourcing solutions and services to Fortune 1000 companies....
STI Knowledge Fortifies Its Executive Team to Enable Continued Growth
ATLANTA -- STI Knowledge, Inc. STI, a leading provider of Business Process Outsourcing BPO and Enterprise Support services, announced today that Brant Stevens has joined the firm as senior vice president of sales and marketing. Stevens brings more than twenty years of executive sales and marketing leadership to STI Knowledge,...
Support Leader Awards and Top Industry Speakers Highlight the First STI Knowledge Educational Symposium
ATLANTA -- STI Knowledge, Inc. STI, a leading provider of Business Process Outsourcing BPO and Enterprise Support solutions and services, announced today the winners of the company's prestigious Support Leader Awards, presented yesterday evening at the STI Knowledge Educational Symposium, taking place July 28-29, in Washington, DC. A new event...
Courion to Present at STI Knowledge Educational Symposium; Kurt Johnson to Host Identity Management Workshop; Participate on Expert Panel
FRAMINGHAM, Mass. -- CourionR Corporation, a leading provider of self-service identity management solutions, today announced that Kurt Johnson, Courion's vice president of Business Development and former vice president of META Group's Service Management Strategies, will present at STI Knowledge Educational Symposium 2004 in Washington, D.C. on Wednesday, July 28. Johnson...
STI Knowledge Partners with BenchmarkPortal to Certify Contact Centers as `Centers of Excellence'
Business Editors
Teaching Strategies Improves Support Services with Technical Help Desk Solution from STI Knowledge
Business Editors
STI Knowledge Educational Symposium To Take Place July 28-29, 2004 in Washington, DC; Announcement of Winners of the 2004 Enterprise Support Awards Highlight a Dynamic Agenda
Business Editors
STI Knowledge Partners with CCN Corporation to Launch New IT Infrastructure Library - ITIL - Educational Offering
Business Editors
Knowledge Management For Customer Empowerment
Knowledge Management KM is the systematic process of identifying and distributing pertinent knowledge and information among the employees in an organization. KM enables the creation of a solution-centric culture in the organization. The paper discusses the three components of a KM strategy viz. people, processes and technology and examines how...
The Enterprise Service Desk – A Roadmap to Success
"The ESD starts with Total Contact Ownership and then ensures that the end-to-end service delivery is managed to service level agreements. The only way in which organizations will increase customer satisfaction, increase employee productivity, increase availability of mission critical systems, reduce costs and position themselves for business growth is to...
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